In the window that appears, proceed to enter your MyLSU password, and click "Sign in". After you add your account using a QR code, you can set up phone sign-in. See What is: Multifactor authentication. After you add your accounts to the app, you can sign in using the Authenticator app on your device. 1. For more information about how to download and install the app, seeDownload and install the Microsoft Authenticator app. I just clicked on Security Info in the left navigation pane of my account profile. When you get to the Additional Security Verification Page, click on the button to Setup Authenticator App and you will generate a QRcode that will allow you to authenticate your account on your new phone. Two-step verification uses a second step like your phone to make it harder for other people to break in to your account. You may also check via the button below: If you are eligible, you will see a message that says "Login to LSUMail to change forwarding address." On theAdd a methodpage, selectAuthenticator appfrom the list, and then selectAdd. For devices running iOS, you can also back up your account credentials and related app settings, such as the order of your accounts, to the cloud. Later, Google developed a more user-friendly code-transfer system where your old phone's copy of Authenticator creates a QR code that you scan with your new phone's copy. Created on December 8, 2022 Can I get a new QR code for setting up Authenticator? Log into the myLSU Portal . (YouMUST manually changeyour passwordthe next time you log in.). For some reason, to find this information was a lot harder than it should have been. Tap " Microsoft Exchange ". If that's the case, you should follow the instructions in theSet up security info to use an authenticator appsection. Click Personal Preferences | Password Management. scan a qr code with your iphone ipad or ipod touch Oct 12 2021 web sep 20 2021 open the camera app from the home screen control center or lock screen select the rear facing camera . After your account appears in your Authenticator app, you can use the one-time codes to sign in. 2023 The options include: Mobile device text:Enter your mobile device number and get a text a code you'll use for two-step verification or password reset. Generate QR codes for the test users - please refer to the Generating QR Codes section for steps on how to generate QR codes for your employees . No need to wait for texts or calls. Now, a new update to Google Authenticator fixes that flaw. To install the Authenticator app on an Android device, scan the QR code below or open the download pagefrom your mobile device. Then, selectAdd methodin theSecurity infopane. On theSecurity infopage, select theDeletelink next to the Authenticator app. They will be able to scan the QR code to log into Outlook on their phone or tablet. First, probably worth sharing the first few basic things we tried; - Try again. Once the download is complete, select Open to get started. If you have set up the Microsoft Authenticator app on five different devices or if you've used five hardware tokens, you won't be able to set up a sixth one, and you might see the following error message: You can't set up Microsoft Authenticator because you already have five authenticator apps or hardware tokens. To download and install Microsoft Office to your machine please refer to:Office365 ProPlus: LSU Overview. You're required to do this only if your organization uses on-premises MFA Server. Change Your MyLSU Account Password Change Your Mainframe Password. This is a multi-step solution: This advice is found on the following Microsoft Support page down the page a bit: https://support.microsoft.com/en-us/account-billing/common-problems-with-two-step-verification-for-a-work-or-school-account-63acbb9b-16a1-47b9-8619-6a865e8071a5, It is helpful to be able to approve any required logons to the system that you need to verify on the new device using the Authenticator account approval on your old device. Sounds like you may need an account administrator to reset the two factor setup. 7. For more information, seeAdd your work or school account. Open the Microsoft Authenticator app, select to allow notifications (if prompted), selectAdd accountfrom theCustomize and controlicon on the upper-right, and then selectWork or school account. If you would rather use SMS messages sent to your phone instead, select I want to set up a different method. Nach einem Update der Google Authenticator-App haben die Nutzer nun optional die Mglichkeit, den auf dem Gert vom Google Authenticator gespeicherten einmalige Code (Passcode) mit ihrem Google-Konto zu sichern. Click Personal Preferences | Password Management. If you don't have it installed there is a link provided to download it. Users may have a combination of up to five OATH hardware tokens . You might also receive messages that block registration of the Authenticator app because your admin has Conditional Access policies set up. If your default sign-in method is the Microsoft Authenticator app (which Microsoft recommends), then the app notification is sent automatically. If you want to use an authenticator app other than the Microsoft Authenticator app, selectI want to use a different authenticator app. Set-OrganizationConfig (article), More info about Internet Explorer and Microsoft Edge, Set up the Standard or Targeted release options. The default method used for sign-in changes to the Microsoft Authenticator app. Copyright You probably won't be asked for the additional verification code on a daily basis, unless your organization requires it. A brief history of QR codes. A pop-up window will appear. This feature is on by default. Copyright Your security info is updated to use the Microsoft Authenticator app by default to verify your identity when using two-step verification or password reset. Ontheremotescreen,openthe Signintoyouraccount pageandenterthecodethatyouseeinyourAuthenticatorapp. If you want the authenticator app to be the default method used when you sign-in to your work or school account using two-factor verification or for password reset requests, you can set it from the Securityinfopage. Please note you will only be able to use the Outlook application for LSUMail if you are using iOS 14 or later. Set up security info to use phone calls. If you have applications that don't support multi-factor verification, you must set up an app password. myLSU PasswordPolicies & Security Levels. 3. Place your device in Shared Device Mode - this is possible with both Microsoft Intune and manually using the Authenticator app on the device. There may be broken links in this article, the GROK staff has been notified and is working to resolve the issue. 9. AllRightsReserved. For step-by-step instructions about how to verify your identity with a security key, seeSet up security info to use a security key. This does NOT show the QR code that Authenticator needs to restore an existing account following its Restore from Backup on the phone. Password reset authentication only. The authenticator app should successfully add your work or school account without requiring any additional information from you. On theStart by getting the apppage, selectDownload nowto download and install the Microsoft Authenticator app on your mobile device, and then selectNext. Youll see an error in the Authenticator app that says To set up Microsoft Authenticator, you'll need to go to aka.ms/mfasetup on a web browser.. 5. Authenticator will then generate a code,. Note:The first time yousetup the Microsoft Authenticator app, you might receive a prompt asking whether to allow the app to access your camera (iOS) or to allow the app to take pictures and record video (Android). If your organization lets you choose a different method besides the authenticator app, you can select I want to set up a different method. For additional security, the verification code changes every 30 seconds preventing someone from using a code multiple times. A code and URL will be displayed. Google Authenticator has finally caught up to Authy, Microsoft Authenticator, and more by adding sync for 2FA codes. When you click NEXT, you'll get a QRcode to authenticate your account on your new phone. How To Change Your Password? Log into themyLSU Portal. Install the latest version of the Authenticator app, based on your operating system: Google Android. As the Microsoft 365 administrator, you can enable your users to sign in to Outlook for Android or iOS app on their mobile devices without having to enter their username and password. Try to export again with fewer . Note:This feature is usable only by users whose admins have enabled phone sign-in using the Authenticator app for them. This should only take a minute or so. Information Technology P O Box 1129 Eunice, LA 70535 Telephone: (337) 550-1307 Fax: (337) 550-1307 it@lsue.edu 3. You'll need the university admins to reset the account, then you'll get a new QR code with which you can link up your account to authenticator app. I've wandered all over My Account but I don't see anywhere to regenerate the QR code. We love feedback! On your Apple iOS device, go to the App Store todownload and install theAuthenticator app. You should edit your question instead of replying with a comment. They all tell me, "Action required. After you've set this up the first time, you can return to theSecurity infopage to add, update, or delete your security information. Select " Accounts ". Enter your mobile device number and get a phone call for two-step verification or password reset. Know your accounts are safer with two-step verification using one-time passcodes and push approvals in Microsoft Authenticator. 1 You don't need the QR code you only need the Secret Code, do you have access to that, what exactly was generated when you created the authenticator? --please don't forget to upvote and Accept as answer if the reply is helpful--. To add an account by signing into your work or school account using your credentials: Open the Authenticator app and select to the+button and tapAdd work or school account. 8. https://account.activedirectory.windowsazure.com/r/#/profile. If you receive the message "You might be signing in from a location that is restricted by your admin,"your admin hasn't enabled this feature for you and probably set up a Security Information Registration Conditional Access policy. Open the Authenticator app, select the plus iconand selectAdd account, and then selectWork or school account,followed byScan a QR Code. great! Office 365 is a productivity suite made available through Microsoft. How is that a "Restore from backup?". Apple iOS. Created on March 25, 2020 Authenticator requires QR code. Mobile device or work phone call: Enter your mobile device number and get a phone call for two-step verification or password reset. When you try add an work account it is asking for a verification code to set up, it give option to scan qr code but from where I have no idea where these codes and qr codes are supposed to come from Microsoft Authenticator Note:If your default sign-in method is a text or call to your phone number, then the SMS code or voice call is sent automatically during multifactor authentication. Scan the QR code provided by your organization to finish recovering this account". The work involved in providing these controls is extensive and the Identity team continues to work on them. Enter your MyLSU email address and provide a brief description of the account ( LSUMail ), then click " Next " in the upper right corner of the screen. Open the Authenticator app, select the plus icon and select Add account, and then select Work or school account , followed by Scan a QR Code. For information about how to add the code manually, see seeManually add an account to the app. (Add work or school account, followed by Scan QR code)? The problem with all these account setups, AFAIK, is you don't get to name or rename any of the authorizations. For example, you first enter your passwordand, when prompted,you also type a dynamically generated verification code provided by an authenticator app or sent to your phone. Approve the notification in the Microsoft Authenticator app, and then selectNext. I had no idea how to fix this. I have a new mobile device and I want to add it. Even if your user name appears in the app, the account isn't set up as a verification method until you complete the registration. Enter your work or school account credentials. how to use the microsoft authenticator app microsoft support Sep 23 2022 web open the microsoft authenticator app on your mobile device and select begin . I had upgraded my phone and it wasn't listed so I added it to the sign-in methods and it worked! Louisiana State University If your organization uses two-factor verification, you can set up your work or school account to use the Microsoft Authenticator app as one of the verification methods. You can delete accounts on past phone from the same page. --please don't forget to upvote and Accept as answer if the reply is helpful--. This option prevents sending too many security codes for different apps. To install the Authenticator app on For iOS, scan the QR code below or open the download page from your mobile device. Select Microsoft (guest) as an organization and then I will get a code, enter that code in https://microsoft.com/devicelogin on other device. If what you're seeing on your screen doesn't match what's being covered in this article, it means that your administrator hasn't turned on this experience yet. If you have it installed on your mobile device, select Next and follow the prompts to add this account. After hours of searching here is what I found, I hope it helps someone. Now, . A notification is sent to the Microsoft Authenticator app on your mobile device, to test your account. Information Technology Services 200 Frey Computing Services Baton Rouge, LA 70803 Telephone: 225-578-3375 Fax: 225-578-6400 Microsoft-Office-365 Software - LSU TigerWare Online Microsoft Office 365 Windows, Mac Provided by Microsoft For Students, Faculty, Staff To download and install Microsoft Office to your machine please refer to: Office365 ProPlus: LSU Overview. This will take you to the Scan the QR code page. Thank you for this, super simple and straight forward. After entering your username and password, you enter the code provided by the Authenticator app into the sign-in interface. . Note:If some of these options are missing, it's most likely because your organization doesn't allow those methods. This content is intended for users. 2. Easily move personal accounts to a new device with encrypted cloud backup in Microsoft Authenticator. You can follow these steps to add your two-factor verification and password reset methods. If you want to learn more about this process, you can either call the Technology Support Center at 309-438-4357 or you can submit a ticket at ITHelp.IllinoisState.edu/request/. This article explains how to set up an iPhone to use the Modern Authentication protocol for accessing the LSUMail e-mail system. At this point, you could be asked to scan a QR code provided by your organization to set up an on-premises multi-factor authentication account in the app. IfyouhaveaTemporaryAccessPass(TAP), youcanusethattosignin. You can use the Authenticator app in multiple ways: Two-step verification:The standard verification method, where one of the factors is your password. Two-step verification helps you to use your accounts more securely because passwords can be forgotten, stolen, or compromised. Ensure that you are signing in with your "NMSU email" and "Passphrase" then click Next. I see now that DSPatrick in his next to last post above mentions + Add Sign-in Method as the solution, too. The new account-synchronization function . Click on this Link to access your account and continue the setup. Security key:Register your Microsoft-compatible security key and use it along with a PIN for two-step verification or password reset. For step-by-step instructions about how to verify your identity with a text message (SMS), seeSet up security info to use text messaging (SMS). Learn the surprising origin story of QR . SelectSign in. Note:If you don't see the authenticator app option, it's possible that your organization doesn't allow you to use this option for verification. 7. Phone sign-in. We love getting feedback from the general public, but our support efforts are generally dedicated to the. Created on September 30, 2020 How to find QR Code or URL for Microsoft Authenticator app I need to sign in to my Microsoft Outlook Mail Account (mail provided by the school), but after I sign in with my user name and password it asks for varification with the Authenticator app. GROK is a resource of Louisiana State University developed and maintained with support of the LSU Student Technology Fee. For that account, and perhaps a simpler way to begin with than the above method. Azure Active Directory part of Microsoft Entra, Microsoft Defender Vulnerability Management, Microsoft Defender Cloud Security Posture Mgmt, Microsoft Defender External Attack Surface Management, Microsoft Intune Endpoint Privilege Management, Microsoft Purview Insider Risk Management, Microsoft Purview Communication Compliance, Microsoft Purview Data Lifecycle Management, Microsoft Security Services for Enterprise, Microsoft Security Services for Modernization. As a currently enrolled student, you also have access to the following applications with your LSU login credentials. You'll have to add the authenticator app again, following the steps in theSet up the authenticator appsection of this article. More info about Internet Explorer and Microsoft Edge, https://account.activedirectory.windowsazure.com/r/#/profile, https://mysignins.microsoft.com/security-info, https://support.microsoft.com/en-us/account-billing/common-problems-with-two-step-verification-for-a-work-or-school-account-63acbb9b-16a1-47b9-8619-6a865e8071a5. Afteryoucompleteyourauthenticationontheremotescreen,returntotheAuthenticatorapptocompletesetup. Microsoft 365 will ask for your mobile number, then send you an SMS message containing a 6-digit code to verify your device. Explore subscription benefits, browse training courses, learn how to secure your device, and more. Onyourremotescreen,signinusingyourworkorschoolaccountcredentials. Choose Next. Openthe Authenticatorapp, and then select>Addworkorschoolaccount>Signin. For more information about LSUMail, please visitLSUMail:Overview. This option is only available for password reset and not for two-step verification. If you haven't done that yet, follow the steps in theDownload and install the apparticle. A really helpful and clear solution to the hours I've spent elsewhere. 6. SelectConfirm. For step-by-step instructions about how to verify your identity with a phone number, seeSet up security info to use phone calls. After you choose Sign in, you'll be prompted for more information. Make Microsoft Authenticator the default autofill provider and start autofilling passwords on apps and sites you visit on your mobile. finaly i found this solution. The Microsoft Authenticator app helps you sign in to your accounts when you're using two-step verification. You are able to set up your multi-factor authentication in a way so that you are only asked for authentication every 60 days instead of constantly being prompted for it. You scan QR codes all the timeto view a menu, to pay for a poster from a local artist, to peruse a candidate's portfolio, to access a coupon, to join a business's Wi-Fithe list goes on. For more information about security info, seeSet up your Security info from a sign-in prompt. If you have already registered, you'll be prompted for two-factor verification. If you transfer more than one account, your old device may create more than one QR code. On your phone open the Microsoft Authenticator App. Select the checkbox next to Authenticator app, and then selectConfigure. In the App select "+" or Add account option. The Authenticator app helps you to secure all your online accounts. As the Microsoft 365 administrator, you can enable your users to sign in to Outlook for Android or iOS app on their mobile devices without having to enter their username and password. Set up Microsoft Authenticator and add your accounts. Select theAccountthat you want to Reset the Password on. Get troubleshooting tips and help for sign-in problems in theCan't sign in to your Microsoft accountarticle. Sign in to your work or school account and then go to yourMy Account portal. If you are allowed by your admin to use phone sign-in using the Authenticator app, you'll be able to go through device registration to get set up for passwordless phone sign-in and two-step verification. If you don't have an account set up in the Authenticator app, you'll see a large blue button that says Add account. Top Features: - All data stored in Authenticator is always encrypted - Store and generate secure two-factor and multi-factor (2FA & MFA) authentication tokens - Scan QR Codes or enter codes manually - End-to-end encryption for all stored codes - Unlock with Face ID & Touch ID Security questions:Answer some security questions created by your administrator for your organization. Once your admin enables your organization, and your account, for multi-factor authentication (MFA) you have to set up your user account to use it. The verification code provides a second form of authentication. Using PowerShell, you can disable the notifications informing your users about the Outlook mobile apps. However, you'll still be able to set up two-step verification whether or not you are enabled for phone sign-in. If you have a Temporary Access Pass (TAP) you can use that to sign in. Where do I find the QR codes that Authenticator is looking for? We love feedback! Sign in to Microsoft 365 with your work or school account with your password like you normally do. Enter your MyLSU email address and provide a brief description of the account (LSUMail), then click "Next" in the upper right corner of the screen. Please follow the steps below to use LSUMail for the first time. As of August 2021, this experience has been put on hold indefinitely for commercial and enterprise users due to organizations' lack of control over them. A version of two-factor verification that lets you sign in without requiring a password, using your username and your mobile device with your fingerprint, face, or PIN. As a code generator for any other accounts that support authenticator apps. Enter your mobile device number and get a text a code you'll use for two-step verification or password reset. You have additional options for how your organization contacts you to verify your identity, based on what's you're trying to do. For one account at a university where I'm just a user, trying to follow the Additional Security Verification link didn't work. Email address:Enter your work or school email address to get an email for password reset. If you're prompted to set this up immediately after you sign in to your work or school account, see the detailed steps in theSet up your security info from the sign-in page promptarticle. Security info methods are used for both two-factor security verification and for password reset. This option isn't available for two-step verification. Until this experience is turned on, you must follow the instructions and information in theSet up my account for two-step verificationsection. Imagine you carry your house key AND the spare key on the same key chain. You have successfully set up your LSUMail E-mail Account onyour iPhone. E-mail & E-mail Addresses at LSU (@lsu.edu), Office 365: Multi-Factor Authentication (MFA) Enrollment. 2023 This QR code is a short lived token that can only be redeemed once. Change Your Mainframe Password. By setting up MFA, you add an extra layer of security to your Microsoft 365 account sign-in. Next, select Add method in the Security info pane: On the Add a method page, select Authenticator app from the list, and then select Add. AllRightsReserved. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. You'll need to choose a different method for two-factor verification. After you sign in using your username and password, you can either approve a notification or enter a provided verification code. Two-factor verification and password reset authentication. Remain on theSet up your accountpage while you set up the Microsoft Authenticator app on your mobile device. All steps are required. By scanning a QR code, users can securely authenticate and sign in to Outlook mobile. After you're logged on to your account on a computer go to the Additional Security Verification page (link quoted above). Click "Sign In". In these cases, contact the administrator for your work or school account to use this authentication method. Accounts which are available to you will display in the drop-down list. Accounts which are available to you will display in the drop-down list. On your device, tap the account and verify in the full-screen view that your account is correct. After the authenticator app is deleted, it's removed from your security info and it disappears from theSecurity infopage. If you no longer want to use your authenticator app as a security info method, you can remove it from theSecurity infopage. Note:For US government organizations, the only way that you can add a phone sign-in account is by adding it using theSign in with your credentialsoption, instead of upgrading from a QR-code based account. Thank you so much (Takudzwa A Vafana). The user is not already using Outlook for iOS and Android. Please Help us improve this article. If that's not the case, you will need to contact your organization's Help Desk for assistance. If you're having issues signing in to your account, seeWhen you can't sign in to your Microsoft accountfor help. The default authentication method is to use the free Microsoft Authenticator app. If youareallowed by your admin to use phone sign-in using the Authenticator app, you'll be able to go through device registration to get set up for passwordless phone sign-in and Azure AD Multi-Factor Authentication. On your new phone, tap Scan QR code. Thank you JimLewis-7097 your solution worked. Now the time-based code will be shown to you. After that continue with procedure/steps given. Click Allow. 4. ChooseMicrosoft Authenticator - notificationfrom the list of available methods. Authenticator works with any account that uses two-factor verification and supports the time-based one-time password (TOTP) standards. TheScan the QR codepage appears. Office 365: Multi-Factor Authentication (MFA) Enrollment. By scanning a QR code, users can securely authenticate and sign in to Outlook mobile. Apr 29, 2023, 1:40 PM. 2023 In some cases, your users must re-authenticate on their computer to generate the QR code. . In the drop down menu select Mobile app for using the Microsoft Authenticator app: After selecting next, the Configure mobile app . This also prevents the QR code sign-in flow from being shown. Use simple, fast, and highly secure two-factor authentication across apps. All the accounts are working except for the five Microsoft 365 work accounts that I use. 2023 Your organization might require you to use the Authenticator app to sign in and access your organization's data and documents. You can add your work or school account to the Authenticator app by doing one of the following: Sign in with your work or school account credentials (preview). Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. Tip:For a faster, and more secure, experience we recommend using an authenticator app rather than SMS verification.