Our checkout cart is encrypted for your protection. Tickets How will I get my tickets if the event is too soon for them to ship? I will start by saying that it was my own fault I bought the tickets through TicketsOnSale but the whole customer service experience has been sub optimal. When I searched discounted tickets on Bing, TicketsOnSale had a high position, so although I'd heard that it's risky to use online ticket brokers, I had to take a chance if I wanted to see this show. By using this Site, you agree not to use any false personal information or use an invalid or unauthorized credit or debit card. In the event that We deem an event cancelled in its entirety based on a reduction in capacity: (i) all outstanding orders for such event will be cancelled; and (ii) the event will be reposted for sale with the adjusted capacity and known restrictions. Complaint with the Bbb. not associated with any venue, box office, or primary supplier. We hope you become one of our satisfied lifetime The heading at the beginning of each paragraph is for reference purposes and no way defines the scope or extent of such paragraph. You reply to the email, it says this email is not monitored. I purchased tickets for an Elton John concert over a year ago and I currently do not have my tickets for a concert that is tomorrow. All orders are protected by our 100% Buyer Guarantee, ensuring tickets are authentic These services include, but are not limited to: (i) processing orders, (ii) verifying order details and confirming validity of payment information, (iii) charging your credit or debit card, and (iv) coordinating the delivery of purchased tickets. I spent $372 & cant get any money back, They refuse to give refunds especially if the event is cancelled. I understand that the tickets are not printed and not distributed yet but the day before? Basically scalpers online. Very user friendly. Service Provider has a platform that it licenses to the Site Owner and performs services related to your purchase. customers. SOME JURISDICTIONS, INCLUDING BUT NOT LIMITED TO THE STATE OF NEW JERSEY, DO NOT ALLOW CERTAIN AGREEMENTS TO INCLUDE THE PROVISIONS OF THIS SECTION THAT (A) LIMIT OR EXCLUDE CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES OF ANY TYPE; (B) LIMIT OR EXCLUDE THE USE OF ANY MULTIPLIER ON OR INCREASE TO DAMAGES; AND (C) LIMIT THE LIABILITY OF SITE OWNER AND SERVICE PROVIDER, AND ANY OTHER INDEMNIFIED PARTY, TO THE GREATER OF (1) THE TOTAL AMOUNT PAID BY YOU, IF ANY, TO ACCESS THE SITE OVER THE PAST TWELVE (12) MONTHS; OR (2) $200. Probably because they likely won't ever send them. Eventbrite Written notification should be mailed by certified mail to: TicketsOnSale, Attn: Arbitration Department, 651 N Broad Street, Suite 205 #3310, Middletown, DE 19709. Prior to this situation I had never heard of them. Further, you and We agree that THE ARBITRATOR MAY NOT CONSOLIDATE PROCEEDINGS OR MORE THAN ONE PERSONS CLAIMS, AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CLASS ACTION. StubHub The Live Nation pre-sale is taking place right now, having gone live at 10am this morning (Thursday 27th April). Any concerns i had regarding the tickets i was helped by customer service chat immediately. TicketsOnSale How to get Twice tickets for the K-pop group's two UK 2023 tour Customer service is no help and will not provide a refund. Live and Learn - I won't use your service again. If the corrected price is not acceptable to you, We will allow you to cancel your order. Never use this this place. WebBusiness Profile TicketsOnSale Ticket Brokers Contact Information Private Address New York, NY 10001 Visit Website (888) 684-3582 1.06/5 Customer Complaints 666 complaints Our website is a segment of the secondary ticket market. To learn more about reviews and trust on sitejabber.com, visit our, Backed by the National Science Foundation, Will never use again because you can never talk to, It's the day of the concert. Is there a cut off time for events that are the same day? This means that the FAA governs, among other things, the interpretation and enforcement of the parties arbitration agreement and all of its provisions, including, without limitation, the Class Action Waiver. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. Thanks !! If you believe that your work has been copied in a way that constitutes copyright infringement, please provide our Copyright Agent with the following information: (a) an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; (b) a description of the copyrighted work that you claim has been infringed; (c) a description of where the material that you claim is infringing is located on the Site; (d) your address, telephone number, and email address; (e) a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and (f) a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf. All orders are subject to ticket availability. Tickets were legit eventually came but on time and we enjoyed our show! Due to the large volume of ticket sellers listing tickets, locations, descriptions, and pricing of similar or equal tickets may vary. Should We fail to deliver any confirmed ticket purchase, our sole obligation or liability shall be limited, unless otherwise required by law, to the return of any payment made by you in relation to the undelivered ticket. Still no tickets. Just follow all the directions. Call 877-856-0788 AVAILABLE 9am-6pm Eastern MESSAGE Send us a message and we will respond as soon as we can. sell tickets Of course you do! In most cases, tickets will be delivered by the method and timeframe designated in the ticket listing. I was a little nervous but everything went smoothly. Everything was great but it did not say the prices are in US dollars! StubHub vs. Ticketmaster vs. SeatGeek vs. Vivid Don't usually leave reviews but Explained in great detail about the theater and the performance. I'd rather have ticket prices shown with fees included, instead of as add-ons. Would definitely use again for future tickets. Our checkout cart is encrypted for your protection. not associated with any venue, box office, or primary supplier. It was listed as $40 face value, I paid $75, plus approx $25 in fees. Please note that the price you pay may be higher than the face value of the tickets. Luckily, paypal is handling the refund for me. 3. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf. The company said they give a 120% credit for 1 yr from date of purchase which is BS because everything has been canceled. Received confirmation right away. WebPurchased tickets for the July 29th Bonnie Raitt concert in Waite Park, MN on one of the first days tickets went on sale. All orders placed on this Site are considered requests until you receive written (email) confirmation of the availability of the tickets. It is your responsibility to provide a valid email address, and to confirm all information contained in your order submission. This was a fast and easy process. A large volume of tickets are listed on the Site, and We make every effort to prevent pricing errors. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Sun Jul 30 7:00 PM. I purchased a ticket and when it got transferred to me it has already been accepted by another email! WebFind and buy Outlaw Music Fest: Willie Nelson, Avett Brothers, Gov't Mule & More tickets at the MIDFLORIDA Credit Union Amphitheatre at the FL State Fairgrounds in Tampa, FL for If you have difficulty getting into an event using the ticket you purchased from Us, you are required to contact our Customer Service Department at 888-684-3582 immediately for assistance. "Quick, easy and the price are exceptional. Confidentiality:Unless applicable law provides otherwise, the arbitration proceeding and all records pertaining to itincluding but not limited to any documents prepared or produced in connection with the arbitration proceeding, as well as the hearing and the arbitration awardwill be confidential and will not be disclosed to any third party, except as necessary to obtain court confirmation of the arbitration award. No. Less missing out, more going out. Untrustworthy and a big scam. I do Not live in Portland where the concert was to be held, I live In Texas so I can Not make another date. I unknowingly got obstructed view seats besides being ripped off. tickets I had purchased tickets from Stubhub which were never delivered but still wanted to attend the event in question. WebShipping Tickets Most of our tickets are shipped via UPS. Karol G Tue, Aug 29, 2023 at 7:00 Location NRG Stadium 8400 Kirby Dr. Houston TX All events at Our checkout cart is encrypted for your protection. Venues, sports teams, performers, etc., can use the service directly to sell tickets, and individual ticket holders Our Copyright Agent for notice of claims of copyright infringement can be reached at: TicketsOnSale, Attn: Legal Department: Copyright Complaints, 651 N Broad Street, Suite 205 #3310, Middletown, DE 19709. Tip for consumers:Tickets are legit but the fees are as much as the ticket cost basically! TicketsOnSale | Better Business Bureau Profile The F world I live in today wow. How do I sell tickets? Ticketmaster Help I only received one of two tickets. Get in to events you thought were sold out with tickets sold by fans and verified by Ticketmaster. Do not use PayPal if you ever use them company, use a card so you can dispute it because they won't deliver. If any provision of these Terms is held invalid or unenforceable under any circumstance, its application in any other circumstances and the remaining provisions shall not be affected, unless otherwise expressly provided herein. They state 100% customer satifsfaction but refused to refund my money or accept proof of email cancellation. Here are 8 tips for writing great reviews. If you prevail in arbitration, however, you will be entitled to an award of reasonable attorneys fees and expenses to the extent allowed for under applicable law and ordered by the arbitrator. With that said, BigStub reviews from customers on BBB is a 3 of 5-stars overall rating, and on our site, BigStub currently has a 1.6 of 5-stars. Terrible company. We are not always notified of such changes. It is your responsibility to monitor the event and to confirm any changes to the event with the entity putting on the event. Information. If the arbitrator, upon final disposition of the case, finds your dispute was not frivolous, Site Owner and/or Service Provider will reimburse any filing fees that you paid and were not otherwise reimbursed. I got screwed. How do ticket resale sites like this operate? Concert was postponed to be announced. How will I get my tickets if the event is too soon for them to ship? They were unwilling to re-send them. For a senior on a low, fixed income, that's a lot of money. I will also contact my Attorney General, but the odds are that these scammers have figured out how to evade US Law. If the parties are unable to agree upon an arbitrator, each party to the dispute shall have 14 calendar days from the transmittal date in which to strike names objected to, number the remaining names in order of preference, and return the list to the AAA. WebFind and buy Outlaw Music Fest: Willie Nelson, Avett Brothers, Gov't Mule & More tickets at the iTHINK Financial Amphitheatre in West Palm Beach, FL for Oct 06, 2023 at Live Nation. IF THIS CLASS ACTION WAIVER IS LIMITED, VOIDED, OR FOUND UNENFORCEABLE, THEN, UNLESS THE PARTIES MUTUALLY AGREE OTHERWISE, THE PARTIES AGREEMENT TO ARBITRATE SHALL BE NULL AND VOID WITH RESPECT TO SUCH PROCEEDING SO LONG AS THE PROCEEDING IS PERMITTED TO PROCEED AS A CLASS ACTION. All sales are final; there are no cancellations, returns, or exchanges. Could not switch to the same event on a different night, or another event, or credit, or partial refund. I was desperate to see a Broadway show, TicketsOnSale had tickets available, so I went with them. We use dedicated people and clever technology to safeguard our platform. "The pre-sale will end on May 2, 2023 at 11 a.m. Resale tickets are available for all buyers." The website was easy to maneuver and I believe that I am happy with my ticket purchase. I brought up Adam Lambert concerts and it automatically came up. Should you fail to abide by those rules and policies, you shall be subject to all applicable penalties, including denial of admission to or removal from the event, restriction of future rights to access the venue, fines, and legal or other expenses associated therewith. If We change any term or condition, said modification, revision, and additional information shall be posted here and shall automatically replace the terms and conditions and become binding on all users of this site. Dont use them. Photo ID may be required to accept delivery. WebWe guarantee that your tickets will be authentic and delivered in time for the event. We guarantee that your tickets will be authentic and delivered in time for the event. This provision and cancellation policy, as well as all other terms relating to the COVID-19 pandemic contained in this Agreement, will also apply to any circumstances caused by any other communicable disease or illness that has or is capable of having a similar effect to the COVID-19 pandemic. Ever. If any party disagrees about whether the foregoing provision (or any portion of this agreement to arbitrate, including without limitation the provisions relating to arbitration, the waiver of class or representative proceedings, and opting out) can be enforced or whether it applies to the dispute, the parties all agree that the arbitrator will decide that dispute. Also they wont provide the tickets until just before the event. TicketsOnSale.com should be your first stop online for all your ticket needs. Policies Ticketsonsale.com A "limited number" of tickets For a dispute or claim relating to the intellectual property of you, Site Owner, and/or Service Provider, or any of Site Owners and/or Service Providers corporate family members (for example, trademarks, trade dress, domain names, trade secrets, copyrights, or patents), the list from the National Roster shall be limited to individuals who either previously served as a federal judge or is an attorney who has specialized in intellectual property law for at least ten (10) years. Extremely rude, unprofessional, and a horrible experience. (2) Disputes or claims where the sole form of relief sought is injunctive relief (including public injunctive relief). Many tickets are accessible only through display via a mobile device. This order is an offer to purchase the tickets from the seller. You are responsible for paying any sales taxes that may be applicable. This experience is completely unacceptable. They are impossible to reach. TicketsOnSale ranks 4th among Tickets sites. Verification can help ensure real people write reviews about real companies. Great customer service. Tickets Your written notification must include your name and address, as well as a clear statement that you do not wish to resolve disputes with Site Owner and/or Service Provider through arbitration. Do you have a guarantee? did someone really received tickets! I chose TicketsOnSale out of desperation, since I'd never heard of them before. In the event that the AAA is unable to conduct the arbitration for any reason, you and Site Owner and/or Service Provider will mutually select an alternative arbitration provider, and the arbitration will be conducted pursuant to that providers applicable rules. We guarantee that your tickets will be authentic and delivered in time for the event. and will arrive before your event. TicketsOnSale has a rating of 4.37 stars from 4,522 reviews, indicating that most customers are generally satisfied with their purchases. Do not buy from Gave me seating options which I was able to review. This symbol means TicketsOnSale.com is an independent ticket market place specializing in leveraging Any litigation in court of the foregoing types of disputes (except for small claims court actions) may be commenced only in a federal or state court located within Cook County, Illinois, and You and Site Owner and/or Service Provider each consent to the jurisdiction of those courts for such purposes. Why don't they match up? The receipt said show stared at 7:30 , but venue started an hour earlier. We also have a few safe ticket tips we encourage every shopper to practice. Eurovision 2023: Final batch of tickets sell in an hour Ordering and getting the tickets was quick and easy. Ticketsonsale.com is literally scalpers online. I'm not sure how I ended up on TicketsOnSale since I thought I was on the venue. However, in some cases, delivery may first require additional verification or be subject to delays on behalf of the seller. Sept. 2 If you would like us to submit such a request, the payment method on file will be charged 15% of the order total for the re-issuance of your tickets (maximum of $200). the concert was supposed to take place at the iowa events center in des moines, iowa. Concert was canceled due to Covid 19. Outlaw Music Fest: Willie Nelson, Avett Brothers, Gov't Mule This site is not a primary ticket seller or box office. Once you submit the order, you cannot cancel or retract it. All users must comply with all local, state, federal, and international laws, ordinances, and regulations. Regardless of whether the foregoing types of disputes in this Exceptions provision are resolved by a court or pursuant to arbitration, you and Site Owner and/or Service Provider agree that the dispute is subject to the Class Action Waiver provision set forth below. CREDIT: Matt Cardy/Getty Images. Further, should any violation result in the loss of the ticket seller's season ticket rights or right to use any other tickets at that venue, or the right to purchase other tickets from that venue, you shall be held liable for all reasonable costs, expenses, and losses associated with said loss including, but not limited to, all direct, indirect, vicarious, consequential, exemplary, incidental, special, or punitive damages, including lost profits. Browse FAQs Still need help? When asked to talk to a manager they said no all I can Do is sell the tickets.no ", "So easy, so fast, so convenient. Customer Service calls are prioritized for customers with events within 48 hours. Ticketsonsale i appreciate anyone feedback! They have no refunds - NONE - and hold you hostage. Sales: 8:00 AM - 5:00 PM (CST) Customer Service (for existing orders): 8:00 AM - 5:00 PM (CST) The fees were insane and not disclosed. the latest technology and security to deliver the best tickets at low prices. It's very difficult for us older non tech folks. See ourPrivacy Policyfor how we treat your data. Dont click through from emails or I bought these tickets. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobile entry, UPS, and special delivery, depending upon the specific listing. WebListing and selling tickets with Ticketmaster is easy, there are two simple ways to do it. Was told I will get tickets in time for event, not knowing how long my travel was to destination. For transactions involving resale tickets to events in Illinois, pursuant to 815 ILCS 414/1.5(c), you or the ticket reseller may elect to submit complaints against one another to the AAA, under its Consumer Arbitration Rules. Governing Law: The Federal Arbitration Act (FAA) governs this agreement to arbitrate in all respects. You agree not to use or permit anyone to use information provided through the Site for any unlawful or unauthorized purpose. Approximately 82,900 tickets were claimed between the season-ticket holder on-sale on Tuesday and the general public on-sale on Wednesday and Thursday. It was cancelled by me. This is one bogus company. Warning Related to COVID-19 and Other Diseases or Illnesses: COVID-19 is an extremely contagious disease that can lead to severe illness and death. Do NOT purchase tickets from TicketsOnSale. While Ticketmaster is where U2 tickets will be first made available, U2 tickets will most likely become available The email stated please reply to this email if you have questions. You may not use any of Our Property in connection with any product or service that is not offered by Site or Service Provider in any manner that is likely to cause confusion with respect to Service Provider's or Site Owner's business, or in any manner that disparages Site Owner or Service Provider. tickets 1 Upload your PDF/pk.pass file and select the tickets you want to sell When selling a ticket that is bundled with multiple tickets, we ask that you upload the original file. TicketsOnSale.com is an independent ticket market place specializing in leveraging Rather, a completed sale is dependent on the seller's acceptance of the order and written notice of confirmation to you that the order is accepted. WebListing and selling tickets with Ticketmaster is easy, there are two simple ways to do it. The layout of the theater was helpful. The last batch of tickets for Glastonbury Festival 2023 sold out this morning (April 23) in just six minutes. They refused to refund me or cancel the order in any way. You and We EXPRESSLY WAIVE ANY ABILITY TO MAINTAIN A CLASS ACTION IN ANY FORUM. If Service Provider finds, in its sole discretion, a user: (a) is unwilling to cooperate with any investigation; (b) has engaged in any illegal, unlawful, or fraudulent conduct or otherwise violated these Terms or applicable law or has acted in concert with anyone so engaged; or (c) has provided information that Service Provider is unable to authenticate or verify, Service Provider may take any action it deems appropriate, including, but not limited to, canceling orders, issuing a warning, blocking your access to the Site, preventing you from finalizing pending transactions, or exercising any other remedy available to Us (including civil, criminal or injunctive redress). how do i proceed? Volleyball Day in Nebraska Tickets Sold Out - University of Nebraska Payment options are great and secure and I received an email confirming my ticket purchase immediately. WebTicket resale essentially means that youre reselling a ticket of admission to an event. We reserve the right to replace tickets with comparable or upgraded tickets. I purchased tickets for Newport Jazz Fest because TicketsOnSale fraudulently looked like they were representing Newport Jazz Fest. Sell Your Ticket at Ticketmaster | Concerts, Sports, Theater Easy to find tickets by price, section and row! You acknowledge and agree that you do not acquire any ownership or licensing rights by using the Site. Had a great time at the venue. WebThats how easy it is to use TicketSwap! Of course you do! Tickets If We find an error when processing your order, you will be notified of the error and provided with available options, including the option of cancelling your order. Since we are not the ones who list the tickets for sale, we do not control prices or availability. An inherent risk of exposure to and contraction of COVID-19 exists in any place or venue where people gather. Please note that direct sunlight or heat can damage certain types of tickets. If you do not opt out within thirty (30) days, then you accept all terms and conditions of the arbitration and dispute resolution procedures described above. The AAAs rules are available at www.adr.org. We are We respect the intellectual property of others, and We ask you to do the same. Tickets Our company. ticketsonsale.com Reviews | Shopper Approved Our goal is to help you view great events online, conveniently from any device. CREDIT: Matt Cardy/Getty Images. Aerosmith farewell tour 2023: Where to buy tickets, schedule 100% Buyer Guarantee. They took long to electronically transfer and fees were ridiculously high. Love it and would highly recommend ticketsonsale.com to anyone! Steve Miller Band Tickets Jul 30, 2023 Dallas, TX | Live Nation All orders are protected by our 100% Buyer Guarantee, ensuring tickets are authentic Limitation of Liability: NEITHER SERVICE PROVIDER NOR THE SITE OWNER NOR ANY OTHER INDEMNIFIED PARTY IS OR WILL BE RESPONSIBLE OR LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE, OR OTHER DAMAGES OF ANY TYPE (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS OR LOST PROFITS) AS WELL FOR AS ANY MULTIPLIER ON OR INCREASE TO DAMAGES UNDER ANY CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, STATUTORY, COMMON LAW, EQUITABLE, OR OTHER THEORY ARISING OUT OF OR RELATING IN ANY WAY TO THE SITE, THE MATERIALS ON THE SITE, OR ANY TICKET OR SERVICE OBTAINED THROUGH THE SITE. We shall not be deemed in default or otherwise liable under these Terms due to our inability to perform our obligations by reason of any act of God, fire, earthquake, substantial snowstorm or blizzard, flood, epidemic, pandemic, danger to public health or safety, disease, government-mandated shut-down, accident, explosion, casualty, strike, lockout, labor controversy, riot, civil disturbance, act of public enemy, embargo, war, any law ordinance or regulation, legal order (unless caused by our default hereunder), any failure or delay of any transportation, power, or communications system, or any other similar cause not under our control. Since we are not the ones who list the tickets for sale, When you don't get your tickets, which I didn't, you can't call, email or chat with them. Sammy hager concert was cancelled due to weather. IF YOU ARE A CALIFORNIA RESIDENT, YOU WAIVE CALIFORNIA CIVIL CODE 1542, WHICH STATES: A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS THAT THE CREDITOR OR RELEASING PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE AND THAT, IF KNOWN BY HIM OR HER, WOULD HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR OR RELEASED PARTY. Upon the submission of the order, a hold will be placed on your credit or debit card for the funds necessary to purchase these tickets. i want a refund. They also sent another email the following day so that I could confirm that I had received my tickets, with a link to receive help in case I didn't. I paid 3 times more for a ticket, the website did not ask for my confirmation to pay and just processed my payment. Because we couldn't find a physical place to go purchase them. Vivid Seats We Expect A Sellout. My five stars are like this company, a sham. Once you do finally reach them, I did via FB messenger they sent me an email stating the seller of the tickets said they sent them. And happy birthday to my wife. and will arrive before your event. I ordered tix the day they went on sale - and when, one week prior to the concert, they hadnt hit the app, I called to get help.
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