okta authentication of a user via rich client failure

Okta Logs can be accessed using two methods. For example, suppose a user who doesn't have an active Okta session tries to access an app. Instead, you must create a custom scope. If newer versions connect using Basic Authentication, the users mail profile may need to be reset. See Add a global session policy rule for more information about this setting. See Next steps. prompt can be set to every sign-on or every session. Okta prompts the user for MFA then sends back MFA claims to AAD. Join a DevLab in your city and become a Customer Identity pro! Doing so for every Office 365 login may not always be possible because of the following limitations: A. You can also limit your search to failed legacy authentication events using the following System Log query:eventType eq "user.session.start" and outcome.result eq "FAILURE" and debugContext.debugData.requestUri eq "/app/office365/{office365 App ID}/sso/wsfed/active". Azure AD supports two main methods for configuring user authentication: A. The device will attempt an immediate join by using the service connection point (SCP) to discover your AAD tenant federation info and then reach out to a security token service (STS) server. Empower agile workforces and high-performing IT teams with Workforce Identity Cloud. What were once simply managed elements of the IT organization now have full-blown teams. B. Once Office 365 is federated to Okta, administrators should check Oktas System Logs to ensure all legacy authentication requests were accounted for. Password re-authentication frequency is: 4 Hours, Re-authentication frequency for all other factors is: 15 Minutes. Not managed (default): Managed and not managed devices can access the app. Windows Hello for Business, Microsoft Autopilot, Conditional Access, and Microsoft Intune are just the latest Azure services that you can benefit from in a hybrid AAD joined environment. Office 365 application level policies are unique. Prior to Okta, Brett held a senior security leadership role at Symantec, and helmed security research, awareness and education at Commonwealth Bank. For the excluded group, consider creating a separate sign-on policy and allowing restricted access using Network Zones. Here are some of the endpoints unique to Oktas Microsoft integration. Upon failure, the device will update its userCertificate attribute with a certificate from AAD. Connecting both providers creates a secure agreement between the two entities for authentication. To govern Office 365 authentication with policies defined in Okta, federation needs to be enabled on Office 365. But first, lets step back and look at the world were all used to: An AD-structured organization where everything trusted is part of the logical domain and Group Policy Objects (GPO) are used to manage devices. : If an Exchange Online tenant was activated before August 2017, it was configured to use basic authentication by default. Enable Modern Authentication on Office 365, C. Disable Legacy Authentication Protocols on Office 365 (OPTIONAL), D. Disable Basic Authentication on Office 365, E. Configure Office 365 client access policy in Okta. In the fields that appear when this option is selected, enter the users to include and exclude. There are two types of authentication in the Microsoft space: Basic authentication, aka legacy authentication, simply uses usernames and passwords. In the Admin Console, go to SecurityAuthentication Policies. If a users mail profile was configured prior to this date, the basic authentication profile may remain unchanged and will need to be reset. One of the following platforms: Only specified device platforms can access the app. Re-authenticate after (default): The user is required to re-authenticate after a specified time. Protocols like POP and IMAP, which do not support modern authentication methods are referred to as legacy authentication protocols. Launch PowerShell as administrator and connect to Exchange: Note: If your administrator account has MFA enabled, follow the instructions in Microsofts documentation. For example, Okta Verify, WebAuthn, phone, email, password, or security question. Authentication failed because the remote party has closed the transport stream. Once the above policies in place, the final configuration should look similar to as shown in Figure 14: To reduce the number of times a user is required to sign-in to Office 365 application, Azure AD issues two types of tokens i.e. Once the user has a valid refresh token, they will not be prompted for login and will continue to have access until the refresh token expires. Everyones going hybrid. 2023 Okta, Inc. All Rights Reserved. Your client application needs to have its client ID and secret stored in a secure manner. See OAuth 2.0 for Native Apps. The Okta Identity Cloud connects and protects employees of many of the worlds largest enterprises. a. Creates policies that provide if/then logic on refresh tokens as well as O365 application actions. For more information on Windows Hello for Business see Hybrid Deployment and watch our video. Every sign-in attempt: The user must authenticate each time they sign in. Well start with hybrid domain join because thats where youll most likely be starting. Whether its Windows 10, Azure Cloud, or Office 365, some aspect of Microsoft is a critical part of your IT stack. Both Okta and AAD Conditional Access have policies, but note that Oktas policy is more restrictive. To find events that were authenticated via the Legacy Authentication endpoint, expand on user login events and select, to see the full context of the request. C. Modern authentication protocols like Exchange ActiveSync, EWS and MAPI can also be used with basic authentication. To address the common security concerns and end-user experience requirements associated with Office 365 deployments, Microsoft introduced the Active Directory Authentication Library (ADAL) for Office 365 client applications, referred to as Modern Authentication. At the same time, while Microsoft can be critical, it isnt everything. 1. An app that you want to implement OAuth 2.0 authorization with Okta, Specify the app integration name, then click. Okta makes this document available to its customers as a best-practices recommendation. Any group (default): Users that are part of any group can access the app. Our solutions are built on top of the OAuth 2.0 / OpenID Connect standard, and we also support other options such as SAML. Use our SDKs to create a completely custom authentication experience. If they have enabled biometrics in Okta Verify, they're still prompted for their password (a knowledge factor). Modern Authentication can be enabled on Office 2013 clients by. Specify the app integration name, then click Save. To access Exchange Online over Modern Authentication using PowerShell, install the Microsoft Exchange Online Remote PowerShell Module. See Languages & SDKs overview for a list of Okta SDKs that you can download to start using with your app. with the Office 365 app ID pre-populated in the search field. Daily logins will authenticate against AAD to receive a Primary Refresh Token (PRT) that is granted at Windows 10 device registration, prompting the machine to use the WINLOGON service. The default time is 2 Hours. Disable legacy authentication protocols. Hybrid domain join is the process of having machines joined to your local, on-prem AD domain while at the same time registering the devices with Azure AD. Innovate without compromise with Customer Identity Cloud. Watch our video. Select the Enable API integrationcheck box. Connect and protect your employees, contractors, and business partners with Identity-powered security. 'content-type: application/x-www-form-urlencoded', 'grant_type=client_credentials&scope=customScope'. See section Configure office 365 client access policy in Okta for more details. See Okta Expression Language for devices. Your application needs to securely store its Client ID and secret and pass those to Okta in exchange for an access token. 3. In a federated model, authentication requests sent to AAD first check for federation settings at the domain level. Managed: Only managed devices can access the app. And most firms cant move wholly to the cloud overnight if theyre not there already. It is of key importance that the steps involved in this configuration changes are implemented and in the order listed below: A. Federate Office 365 authentication to Okta, B. For example, Outlook clients can default to Basic Authentication when by modifying registry on Windows machines. Since the object now lives in AAD as joined (see step C) the retry successfully registers the device. OAuth 2.0 authentication for inline hooks. Okta provides an approach to enable per-application sign-on policy to make access decisions based on group membership, network locations, platform (desktop or mobile), and multi-factor authentication, to name a few. Device Trust: Choose Any i.e. See the OAuth 2.0 and OpenID Connect decision flowchart for the appropriate flow recommended for your app. During Windows Hello for Business enrollment, you are prompted for a second form of authentication (login into the machine is the first). and disable legacy authentication to Exchange Online using PowerShell before federating Office 365 access to Okta (at either the. The search can now be refined by: Place the mouse cursor in Enter Field Value and System Log will list all the available results from events in the System Log. Oktas sign-in policy understands the relationship between authentication types and their associated source endpoints and makes a decision based on that understanding. Figure 2 shows the Office 365 access matrix once configurations are implemented: Note that, if there is a legitimate business use case for allowing traffic over legacy authentication protocols that rely on Basic Authentication, Office 365 client access policy provides an option to add a user/group exception. If the credentials are accurate, Okta responds with an access token. Federated authentication is a method which delegates authentication to the identity provider (IDP), which in this case is Okta. In an Office 365/Okta-federated environment you have to authenticate against Okta prior to being granted access to O365, as well as to other Azure AD resources. The resource server validates the token before responding to the request. The whole exercise is a good reminder to monitor logs for red-flags on a semi-regular basis: As you get used to doing this, your muscle memory for these processes will grow, along with your understanding of what normal looks like in your environment. domainA.com is federated with Okta, so the username and password are sent to Okta from the basic authentication endpoint (/active). This is an optional step to ensure legacy authentication protocols like, POP, and IMAP, which only support Basic Authentication, are disabled on Exchange. Okta evaluates rules in the same order in which they appear on the authentication policy page. In this example: The Client Credentials flow never has a user context, so you can't request OpenID scopes. Active Directory is the Microsoft on-prem user directory that has been widely deployed in workforce environments for many years. Since the domain is federated with Okta, this will initiate an Okta login. In the Admin Console, go to Security > Authentication Policies. Now you have to register them into Azure AD. If a users mail profile was configured prior to this date, the basic authentication profile may remain unchanged and will need to be reset. The commands listed below use POP protocol as an example. Access problems aren't limited to rich client applications on the client computer. Resolution Delete any cached Microsoft passwords and reboot the machine: Open Credential Manager app on Windows (For Mac, open the Keychain access program). The exceptions can be coupled with Network Zones in Okta to reduce the attack surface. To revoke Refresh Token for a single user, log in to exchange using Exchange Online PowerShell Module: 3. Before you remove this global requirement in your Global Session Policy, make sure you protect all of your apps with a strong authentication policy. Basically, during approval of a record, use case is "where a user needs to verify they are who they say they are when making a change. For more information read Device-based Conditional Access and Use Okta MFA to satisfy Azure AD MFA requirements for Office 365, and watch our video. Microsofts OAuth2-compliant Graph API is subject to licensing restrictions. Azure AD is Microsofts cloud user store that powers Office 365 and other associated Microsoft cloud services. Suddenly, were all remote workers. Allowed after successful authentication: The device is allowed access when all the IF conditions are met and authentication is successful. Copyright 2023 Okta. Note that this policy blocks access to legacy protocols at the pre-authentication level, meaning logins coming through legacy endpoints will not be evaluated at all. To learn more, read Azure AD joined devices. For example, a malicious actor could easily spoof a device platform, so you shouldn't use the device platform as the key component of an authentication policy rule. The device will show in AAD as joined but not registered. Password or Password / IdP: The user must enter a password every time the rule requires re-authentication. B. Instruct users to configure Outlook, Gmail or other mobile apps that support modern authentication. To identify how Okta Verify keys are stored for a device, view the secureHardwarePresent device attribute in the Admin Console, or use an Okta Expression Language (EL) expression to determine the value of device.profile.secureHardwarePresentview. Different flows and features use diverse endpoints and, consequently, result in different behaviors based on different policies. To guarantee that the user is who they say they are, you can combine different authentication methods for higher security requirements. Its rare that an organization can simply abandon its entire on-prem AD infrastructure and become cloud-centric overnight. Understand the OAuth 2.0 Client Credentials flow. Create a policy for denying legacy authentication protocols. MacOS Mail did not support modern authentication until version 10.14.Instruct users to upgrade to a more recent version.If a mail profile was manually configured for basic authentication, this mail profile must be removed and a new one established using the sign-in workflow in the MacOS Mail client. Sign in to your Okta organization with your administrator account. Whats great here is that everything is isolated and within control of the local IT department. An example of a legitimate business use case would be a SaaS integration that uses POP3 or IMAP such as Jira. At least one of the following groups: Only users that are part of specific groups can access the app. The okta auth method allows authentication using Okta and user/password credentials. Use the Okta-hosted Sign-in Widget to redirect your users to authenticate, then redirect back to your app. See, Okta has multiple authentication solutions that provide trade-offs in terms of implementation complexity, maintenance, security, and degrees of customization. A. Legacy Authentication Protocols This is the recommended approach most secure and fastest to implement. Not all access protocols used by Office 365 mail clients support Modern Authentication. Create an authentication policy that supports Okta FastPass. Use multi-factor authentication to provide a higher level of assurance even if a user's password has been compromised. Okta gives you a neutral, powerful and extensible platform that puts identity at the heart of your stack. Oktas O365 Sign On policy sees inbound traffic from the /active endpoint and, by default, blocks it. Look for login events under, System > DebugContext > DebugData > RequestUri. This can be done using the Exchange Online PowerShell Module. This change removes responsibility for defining and enforcing authentication criteria from your Global Session Policy and transfers it to each of your authentication policies. Configure the re-authentication frequency, if needed. Refresh tokens are valid for a period of 90 days and are used to obtain new sets of access/refresh tokens. First off, youll need Windows 10 machines running version 1803 or above. To connect with a product expert today, use our chat box, email us, or call +1-800-425-1267. Use Okta's UI to add or remove users, modify profile and authorization attributes, and quickly troubleshoot user sign-in issues. The Expected Behavior/Changes section below addresses the trade-offs that must be made to enforce MFA for Office 365. Email clients use a combination consisting of one of each of the two attributes to access Office 365 email. Outlook 2010 and below on Windows do not support Modern Authentication. Protocols like, Exchange ActiveSync, EWS, MAPI, and PowerShell, which support both basic and modern authentication methods are classified as modern authentication protocols, in the context of this document. The periodicity of the factor prompt can be set based on the sensitivity of users/groups. Basic Authentication. When software storage is used, Okta Verify will not satisfy the authentication policy if Hardware protection is selected as an AND Possession factor restraints are THEN condition. It is a catch-all rule that denies access to the application. To connect with a product expert today, use our chat box, email us, or call +1-800-425-1267. Okta log fields and events. They need choice of device managed or unmanaged, corporate-owned or BYOD, Chromebook or MacBook, and choice of tools, resources, and applications. Password + Another factor or Password / IdP + Another factor: The user must provide a password, and any other authentication factor. Okta Identity Engine is currently available to a selected audience. Outlook 2011 and below on MacOS only support Basic Authentication. b. Pass-through Authentication. Not in any of the following zones: Only devices outside of the specified zones can access the app. Oktas O365 sign-in policy sees inbound traffic from the /passive endpoint, presents the Okta login screen, and, if applicable, applies MFA per a pre-configured policy. Once Office 365 is federated to Okta, administrators should check Oktas System Logs to ensure all legacy authentication requests were accounted for. Specifically, we need to add two client access policies for Office 365 in Okta. There are many different methods that you could choose to authenticate users ranging from a simple challenge based on something they know like a password, to something more sophisticated involving a device they own (like an SMS or call) or a personal attribute (like biometrics). Sync users from a variety of services, third-party apps, and user stores. Here's everything you need to succeed with Okta. Office 365 supports multiple protocols that are used by clients to access Office 365. From the General tab of your app integration, save the generated Client ID and Client secret values to implement your authorization flow. An end user opens Outlook 2007 and attempts to authenticate with his or her [email protected] username. Log into your Office 365 Exchange tenant: 4. On Microsoft, Log into Microsoft as a Global Administrator for your Microsoft tenant. Although sent with SSL, the header or custom header authentication didn't meet more stringent security requirements for various clients and industries. Open the Applications page by selecting Applications > Applications. Microsofts cloud-based management tool used to manage mobile devices and operating systems. An access Token is granted for the combination of user, client, and resource that is used when the user first logs in. The custom report will now be permanently listed at the top-right of, Common user agents in legacy authentication logs, Here are some common user agent strings from Legacy Authentication events (those with. Note that this method will only set the configuration for the newly created mailboxes and not the existing ones. Check the VPN device configuration to make sure only PAP authentication is enabled. Any platform (default): Any device platform can access the app. Where, $OAUTH2_CLIENT_ID is the client id you get after creating the OIDC app, and $ISSUER is https://mycompany.okta.com. MacOS Mail did not support modern authentication until version 10.14. Set up your app with the Client Credentials grant type. Table 5 lists versions of Microsoft Outlook and the operating system native mail clients, that were tested by the Okta Information Security team for Modern Authentication support. Okta has Authentication and User Management APIs that reduce development time with instant-on, scalable user infrastructure. Join a DevLab in your city and become a Customer Identity pro! In the Admin Console, go to Applications> Applications. Reduce account takeover attacks. https://platform.cloud.coveo.com/rest/search, https://support.okta.com/help/s/global-search/%40uri, https://support.okta.com/help/services/apexrest/PublicSearchToken?site=help, Authentication of device via certificate - failure: NO_CERTIFICATE, Configure an SSO extension on macOS devices. Check the Okta syslog to see why the connection was rejected. To govern Office 365 authentication with policies defined in Okta, federation needs to be enabled on Office 365. Basic Authentication, in the Office 365 suite, is a legacy authentication mechanism that relies solely on username and password. Hi I was configuring Add user authentication to your iOS app | Okta Developer to our iOS application ( Browser SignIn ), to replace an old OktaSDK . Your app uses the access token to make authorized requests to the resource server. Forrester WaveTM names Okta a Strong Performer in Customer Identity and Access Management. Our frontend will be using some APIs from a resource server to get data. Looks like you have Javascript turned off! Other considerations: There are a number of other things that you need to consider, such as whether to use Single Sign-On, to add an external identity provider, and more. Enforcing MFA in this context refers to closing all the loopholes that could lead to circumventing the MFA controls. As the premier, independent identity and access management solution, Okta is uniquely suited to do help you do just that. In 2019, Microsoft announced the deprecation of basic authentication for Microsoft 365 (formerly Office 365), which if all had gone according to plan, would be disabled on all tenants by now. If you already know why these authentication methods are risky, skip straight on to the queries and containment strategies. The policy configuration consists of the following: Client: Select Web browser and Modern Authentication client and all platforms: Actions: Select Allowed and enable Prompt for factor. Copyright 2023 Okta. When evaluating whether to apply the policy to a particular user, Okta combines the conditions of a policy and the conditions of its rule(s). Our second entry calculates the risks associated with using Microsoft legacy authentication. Managing the users that access your application. The policy configuration consists of the following: People: In this section, select all the users/groups that have access to this application. Possession factor: The user must provide a possession factor to authenticate. If search results return a large number of events from a diverse range of devices, the best option is to: When troubleshooting a relatively small number of events, Oktas System Log may suffice.

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okta authentication of a user via rich client failure

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