This guide will give all the information regarding, How to cancel PureGym membership, and it also includes how you can freeze your membership. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. Access is limited to only peak-off hours. Longer time stops are also free for Premium/Unlimited Members. If you have a corporate membership, you can cancel by informing the third-party who set it up for you (usually your employer). Office: Pure Gym Ltd, Town Centre House, Merrion Centre, Leeds LS2 8LY . But you cant buy a further additional subscription. Your second Direct Debit for monthly membership fees only will be collected one month after you joined, unless you joined prior to your gym opening in which case they will be collected one month after the gym opened. However, the email address can be changed at any time by an employee in the studio. In that case, you cannot resume your workouts until you have paid your membership fee. We may not have received your payment in our account before the invoice was sent. Date of usage cannot be changed once redeemed. will puregym be open tomorrow will puregym be open on monday will gyms be open on funeral day will gyms close on 19th september Core or Premium/Unlimited 1 subscriptions begin one day after conclusion of the contract. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); All Rights Reserved to Return Policy Guide2022. Get your Core for CHF 10 or Premium for CHF 20 in your first month. Please note that in case of a contract change, the concluded contract period starts all over again. Please contact the Member Administration Department for personal advice. After following any subsequent prompts, you should be all set to cancel your membership. A service fee of CHF 25.00 will be charged to Core Members. Outside of term time multi-gym access will be made available during the following dates, with eligible students able to access all open PureGyms during these times. Please bring a valid ID with you. Cancel By Telephone. You can easily manage your membership online. Your PIN number / Access Device (defined below) can only be used by you: Your PIN number / Access Device is issued solely for your use, as your membership is personal to you and only covers your use of a gym. It also offers special membership plans for students and also provides personal training during your fitness journey. Offer must be claimed using the promotional code. How to cancel your gym membership As a rule, there are two things to bear in mind when it comes to cancelling your gym membership: the type of membership you have and the agreed notice you. This agreement commences once you have indicated your acceptance in the Declaration section of the web sign up process. If any Direct Debit is returned unpaid or if any other form of payment is not honoured for whatever reason, you shall pay us on demand an administration fee of 20. Our Right to make additional charges and/or cancel your membership: If you unreasonably refuse to cooperate with our investigation, or following our investigation we have reasonable grounds to believe that your PIN number was used, with or without your knowledge and/or consent, by another individual or individuals, depending on the particular circumstances of each case, we reserve the right to take one or both of the following steps, which are in addition to any other legal rights that we may have : (a) to apply a penalty charge to your membership fees (and increase your direct debit payment(s) accordingly). Alternatively you can emailif you prefer. A parent or legal guardian must also be present and sign the membership contract when you register with the club. You can easily and conveniently book your free trial training online HERE Offer is only valid to those members who have received an email from PureGym. This does not include monthly memberships, the fees of which are always collected automatically via the selected mode of payment. You agree to advise us immediately of any change to the Members Details provided. We may make reasonable changes to these Rules at any time provided that we give you advance notice of the change. Hurry, ends midnight. Joining fees are applied to cover the initial administration costs associated with setting up a new membership and direct debit agreement and entitle the member to an induction session, bookable online. If you're already a member, you can add multi gym access as a bolt on or by upgrading to a PLUS membership, simply log into yourMember's Area,select the 'Packages and Upgrades' tile and follow the instructions. Please refer to the GTC for the cancellation terms and conditions for monthly memberships. The ticket number serves as proof of the submitted cancellation. Thanks to Nova Money, you can keep an eye on all your subscriptions in one place. You can upgrade to an All in One subscription at any time. Premature termination in the event of long-lasting inability to work out due to illness or accident is possible on presentation of a medical certificate. Step 5: Finally confirm cancellation Different Ways to Cancel Your Membership Online How do I cancel my Direct Debit monthly membership? The certificates are checked individually. Offer valid from 1st January 2023 until 23:59 28th February 2023 and must be claimed by this date. Just follow these easy steps: 1. It's really easy to unfreeze your membership, just log into yourMember's Areaand select the option to unfreeze. Your membership payment options are as follows: The subscription is renewed on the previous terms and conditions. Anyone who joined on an offer that was 30% or more less than the standard join price at their gym e.g. These conditions are specified in your membership terms. Check out our step-by-step guide to cancelling your PureGym membership here . You can find all the information about changing studios under MYPUREGYM and apply online. Follow the instructions to freeze your membership. We're sorry to hear that you want to leave - but did you know you can freeze or transfer your membership instead? Continue with Recommended Cookies. We will be happy to reactivate your contract. the October or recent 50% off offers. This can be removed during exercise. I hope this guide helps you through your journey of cancelling your PureGym Membership! where is puregym head office where is puregym located pure gym locations uk will. Together fees will be charged on the same date as the usual Direct Debit fee on your main membership, If you select the lower Together fee your Direct Debit will increase to your normal fee once the club is reopened, If you select to reinstate your normal Direct Debit fee this will continue once your club is open at the same rate, If you select to reinstate your normal Direct Debit you will have full National Access to all clubs in the UK, regardless of the price you pay at your current club, Together is a monthly subscription that can be cancelled at any time, If your current main membership has a credit due to the closure of your gym, this balance will be applied to your membership fee. In the latter case, you can book only Live Group Fitness that take place in your club. Yes, PureGym wants to keep you totally in control, any time of day. They will be able to answer your questions directly. You can join the gym at any time in the day or night. Free passes have no resale value and cannot be exchanged for cash or any other product or service. Find out more about how to cancel your fixed term membership here. Can I Pause My PureGym Subscription Instead of Cancelling It? To do this, please send a request to the Member Administration Department via the CONTACT FORM. Guest passes should be booked to start before the advertised expiry date. Monatlich kndbar und ohne Mindestlaufzeit. You can also go old school and talk to the person at the front desk to communicate your intentions or send a formal letter declaring the termination of your contract. Please be aware this must be actioned at least 3 working days prior to your payment date. An adviser at your nearest Citizens Advice will also be able to help you argue your case or argue for you. When signing up for membership, the fees are paid either directly online (by Mastercard, VISA, Paypal or Postfinance) or at the club (EC or cash). Core or Premium/Unlimited 12 and Core or Premium/Unlimited 24 subscriptions always start on the first day of the month. By cancelling your membership, Nova will be able to notify you when payment is made or not. If your payment has already been taken or requested, your membership will remain active for the month and will cancel on the next payment due date - no further payments will be taken. Existing Plus members cannot downgrade to then get a month for free, Offer must be claimed using the promotional code, SAVEHALF or TIKTOK50. No, that's not possible. Note: This does not apply to public holidays. Can I Cancel My PureGym Membership Anytime? Any further freeze, for up to 3 months within a 12 month period is at a cost of 6.99. Ends midnight! Or check out our. USE CODE: SAVEHALF. You can book 8 classes in advance. Office: Pure Gym Ltd, Town Centre House, Merrion Centre, Leeds LS2 8LY. We will not be liable or responsible for outstanding monies paid to a Personal Trainer. Discount is available to verified UNiDAYS members only and is non-transferable. Clearly telling them your intentions and asking for clarification on anything you dont understand is important to fully understand how to cancel your membership. If you are looking to upgrade your membership there maybe an admin fee charged at the point at which you upgrade. We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these terms that is caused by any event that is outside of our reasonable control. An example of data being processed may be a unique identifier stored in a cookie. You can freeze for free for 1 month. Confirm. PureGym Plus members can freeze their membership for up to 3 months in a 12 month period at no cost. You should wear sports pants, a T-shirt, clean shoes and towel to be able to work out in our gyms. Alternatively you can emailif you prefer. You can easily change your home address, email address and phone number yourself at MYPUREGYM. Hit the Login option available on the top right corner of the screen and provide the necessary details. R961ROP 5 yr. ago Same thing happened to me. If you have any questions or if you have any complaints, please contact us. You cannot, however, freeze a fixed term membership. Upgrade, change your club, amend payment details and much more by, using your email address and PIN number. The pass needs to be redeemed for the day the client wants to attend the Gym, so if they redeem it on the Monday but want to attend on the Tuesday, they need to make sure they select the correct date. 2009-2023 Pure Gym Limited (1.2.32413-MOB-71-R6c66fe 0G6I), Registered in England No: 6690189 Reg. However, when they no PureGym can a popular gym chain stylish the UK, offering affordable membership plans and access in state-of-the-art hardware and facilities. How do I cancel my fixed term membership? Have you been a member before? They can visit the PureGym Vitality membership page for details of all eligible gyms and to find their nearest centre. You cannot transfer this agreement to anyone else. Can I Get a Refund When I Cancel My PureGym Gym Membership? You can book Live Group Fitness courses against payment of CHF 15 per course, provided you have a subscription with access to all PureGym clubs or are a Core Member in a club with Live Group Fitness. Have you registered for an Off Peak membership and want to enter the studio after 2 pm? This daily membership commences once you have indicated your acceptance in the Declaration section of this web sign up process. Our company registration number is 06690189 and Our registered office is at Town Centre House, Merrion Centre, Leeds LS2 8LY. Office: Pure Gym Ltd, Town Centre House, Merrion Centre, Leeds LS2 8LY. Select the "Your Profile" tile and then "Freeze or Cancel"3. DAILY MEMBERSHIP TERMS & CONDITIONSPRINCIPAL TERMS. Your invoice will state the period for which the membership fee applies and the latest date by which you must pay it. Absolutely. Each month thereafter, your monthly payments will be taken automatically - on the same date and from the same payment card - unless you decide to freeze or cancel your subscription. Call pure gym and tell them you accidentally cancelled the DD. You can obtain information ONLINEor ask a member of staff at the club. Kicking off your membership and the way we do things at PureGym, Everything you need to know inside and out. Following are the methods that you can use to cancel the PureGym membership. If you're a PLUS member, freezing is included as part of your membership! 2009-2023 Pure Gym Limited (1.2.32413-MOB-71-R6c66fe 0F87), Registered in England No: 6690189 Reg. 1. If you're already a member, you can add our 'Bring A Friend' feature as a bolt on or by upgrading to a PLUS membership, simply log into yourMember's Area, select the 'Packages and Upgrades' tile and follow the instructions. The content of the message should tell them that you are terminating your agreement with them as well as the date of termination. Nov 20, 2012 Replying to @PureGym @PureGym But if I cancel right before the end of my membership month, you'll charge me for the next month ! Guest passes can only be used at the trainers home club. Otherwise, you'll be billed for another month. It's really easy to upgrade or downgrade your membership on our website, and the changes you make are instant! It's really easy to upgrade or downgrade your membership on our website, and the changes you make are instant! Our PLUS membership allows you to bring a guest with you for free, up to four times a month. *currently available in selected clubs only. A monthly charge is applied if you freeze your membership. Step 2 Click the 'profile' tab. To do this, please submit the follow-up certificate via MYPUREGYM. I switched banks and the bank duplicated all my DDs. Yes, all members can pause their membership for 1 month up to a maximum of 3 months per year without specific cause. The renewal fees can be paid online at any time using the payment slip on your invoice. GET 50% OFF YOUR FIRST MONTH PLUS 0 JOINING FEE. Offer cannot be exchanged for cash or any other product or service. By analysing your spending patterns, Nova will be able to accurately categorise all bills and monthly payments. If youd prefer to send them a letter, you can terminate your contract that way as well. You can add the addtional subscription to your existing membership on MYPUREGYM under "My contract" at any time. USE CODE: SAVEHALF. You can receive a new Friend ID at the club for a fee of CHF 20. Here you can: Go to MYPUREGYM and log in with your email address and password. We may present an option to reduce the administration fee if the outstanding amount is paid online within 7 days of becoming due. Head to your Member's Area 2. The easiest way to cancel your PureGym membership is through the online cancellation process. Please contact our Membership Administration Department by sending an e-mail to, DOWNLOAD DECLARATION OF CONSENT ON FREE TRIAL TRAINING, DOWNLOAD DECLARATION OF CONSENT FOR THE PURCHASE OF A SUBSCRIPTION, Drinks: isotonic mineral drinks (0.5 l/0.5 h during training), Solarium: solarium use for 10 minutes a day, Power Plate: use of the vibration training device for 20 minutes a day, Nutrition*: access to one product each day, Live Group Fitness*: participation in all Live Group Courses, Boditrax*: tool for measuring your ideal weight, BMI, metabolic age, fat and muscle mass, HydroMassage*: use of the therapeutic massage chair for 10 minutes per day, A medically certified inability to work out due to illness or accident, Proven military and civil defence service, Online: Mastercard, Visa, Paypal, Postfinance, In person in our clubs: EC, Mastercard, Visa. recent 50% off offers. You can check it at MYPUREGYM. Keep scroll down and find the Membership cancellation option. Then please check your spam folder. To change back, head to your profile section and change your membership back, Offer is only valid to members on a direct debit membership, PureGym withholds the right to amend this offer at any time. If you cancel during this period, you will receive a full refund. This may mean there is a small amount added on to your next payment to cover the days in the gym for the rest of that month. The price guarantee applies to Off-Peak, Core and Plus memberships. You will need to cancel your membership at least 4 working days before your next payment is due to stop the payment being taken. In addition, your current membership lists all booked options which are covered by the fitness fee. If you still want to cancel, select "Freeze or Cancel" in the members area after logging in and follow the cancellation instructions. You can also multiple access from 2 to additional gyms near your study, home, or work. They will likely ask you details about your account and inform you of their cancellation policy. Member Benefits will be made available in the member's area which can only be accessed by Together members. When cancelling your PureGym membership, there are two things you need to remember: the type and amount of notice you must give. You can get a refund on most PureGym memberships by cancelling your Fixed Term membership. Just log in to your Member's Area using your email address and PIN to update and change whatever you like. Most of the gyms remain open for 24 hours, and there are over 200 pieces of training equipment in the clubs. We may assign the benefit of this agreement and our rights thereunder to a third party on notice to you. As a Premium/Unlimited Member, you can pause your membership for 1 to 3 months per year free of charge and without prior approval. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Despite all the good services and management, some members want to give up for many reasons, but that is not an arduous task. Day passes are subject to a fair use policy. New puregym can't cancel membership Gone puregym can i bring a guest where. You must be at least 14 years old to become a member of PureGym. In the above circumstances your membership will remain in force until the day before your next payment is due, at which point it will automatically terminate.
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