2013 town and country battery light problem, Charge for Installation of Starter and battery. If you don't want to keep the tires, there are two return options: We dont have the ability to process exchanges for tire orders placed on Costco.com. Get the lowest prices online, with coupons included. Littleton, Find your specific vehicle maintenance schedule with our online database above or by using the MyFirestone app. *** Contact Store Product may need to be special ordered. Our professional technicians believe in truly complete auto care. How are Costco.com tire orders delivered and installed? Every vehicle is unique, and various parts can wear out at irregular intervals depending on your driving habits. 7980 S Broadway To complete your registration in just three easy steps, you will need your contact, dealer and tire information. Here are some of the recommended services your car might be due for: An expert technician will remove and replace your motor oil, recycle your used oil and oil filter, inspect other essential filters, top-off windshield fluid, and perform a 19-point Courtesy Check. You can count on FCAC to make the process of purchasing tires for your vehicle simple and straight-forward. Costco only installs authorized tire fitments, for safety reasons. They charged me over $1300 to replace the radiator hoses and water pump on my Kia. Firestone Complete Auto Care reviews & complaints Firestone Complete Auto Care Customer Support Lowest Rating 49 Resolved 435 Unresolved 10% of 484 complaints were resolved File a complaint Table of contents Verified Follow Share Complaints Contacts Resolved "Brake-rotor replacement - poor, unethical." I should have been charge 1 hr labor only. This is only a job for a qualied tire service professional. Besides, we're drivers just like you! Took my 2016 Dodge Grand caravan in for an oil change. At Firestone Complete Auto Care, our goal is customer satisfaction. What services does the Costco Tire Center provide? Something about having to turn it in? Not completing work orders. Some punctures may be repaired under certain restrictions and prescribed procedures. No issues with the truck prior to the oil change. RFT can be rendered unusable due to a puncture or other road hazard as well as from improper tire pressure maintenance. The all-new app from Firestone Complete Auto Care helps you stay on top of vehicle maintenance, track service appointments, request roadside assistance, even get special offers and deals. Your RFT will be marked on the sidewall with run-at or low tire pressure operating speed of 50 mph (80 km/h). Change Store. Check the air pressure in your tires (including spares) monthly and before long trips or carrying extra weight. can be a great way to This cost me $789.54 to repair. . You can select the location by clicking the pin on the map or by clicking Select Site.. Fresh, new oil helps keep your engine lubricated, clean, and at the right temperature. Staying on top of a routine maintenance schedule helps you replace important components before they wear out, such as transmission fluid and accessory belts, so that your cars more permanent parts can operate more efficiently. If you have further questions concerning Tire Pressure please contact Technical Services at 1-800-847-3272. Get familiar with your vehicle's maintenance schedule to help you keep track of how often to service all of your vehicle's differentcomponents. *This guarantee extends to the Customer, within thirty (30) days after the date of purchase, a refund of 200% of the difference between a competitors current, delivered non-sale price and the price of the same tire purchased from a Bridgestone company-owned store. Click below to find job opportunities at your nearest Firestone Complete Auto Care. Accidents. Your safety is our top priority. We reserve the right to establish, remove and/or revise our modification policy or modification fees at any time in our discretion. So have a look around. Sign up to receive offers and promotions in your inbox! Firestone brand Run-Flat Tires are marked on the sidewalls, near the wheel, with the RFT logo. Consent not required to be considered for employment. Change Store, 7980 S Broadway Also synthetic oil change. Our experts install more than 800,000 car batteries a year, We handle over 9,000 alignments every day. You can save time in the store by pre-booking your repair service appointment online today. By continuing to browse our website, you agree to use these cookies. Tire damage is not always visible from the outside and the tire must be removed from the wheel for a complete inspection. Aside from time and normal wear and tear, a car accident can cause the wheels to become misaligned. Not only will you join a nationwide team of passionate auto technicians, service specialists, and retail professionals, but youll also help motorists keep their cars and tires in tip-top shape. We present the Manufacturers Suggested Retail Price. We understand that shopping for tires can be overwhelmingand were here to help. When you need work done on your car or truck, we will strive to make your visit satisfying. Feb 8th: took truck to Firestone at 945. If you have further questions concerning repairing run-flats please contact Technical Services at 1-800-847-3272. By continuing to browse our website, you agree to use these cookies. (If you ordered new tires and need them installed, youll be asked to provide your Costco order number and select the date you placed the order). Your local Costco Tire Center team will be glad to discuss any of these services in-depth. If a defect exists within the warranty period, the warranty will not expire until the defect has been fixed. I took my car for oil and filter change on March 24, 2023. Now, you can take our crew with you! Want your work to make a difference? Firestone Commercial Truck Tires. Plus, youll enjoy various industry-leading perks, including competitive pay, performance-based incentives, paid training, and healthcare benefits. Learn if premium gas can get you better mileage and the best ways to improve fuel economy. That button is added into notifications by default, but can be removed in the Email Settings section if needed.. Even a minor collision can throw off the alignment of the wheels. If you have further questions concerning Tire Pressure please contact Technical Services at 1-800-847-3272. HOW ARE COSTCO.COM TIRE ORDERS DELIVERED AND INSTALLED? Investing in the best car or truck tires On Thursday, March 16, 2023, after driving it 20+/- miles, it Share your photos and videos with others to prove the truth of your words. Original equipment tires are not available at all stores. Auto Care Tips & Advice Maintenance I just want to go to my card and pay the bill. I had to go back three times to get the right size tires. Attempting to mount tires with improper tools or procedures may result in a tire explosion causing serious personal injury or death. Firestone Off-The-Road Tires. I said okay and took my car in on 4/7/23 After they said the work on my car was completed there was a loud noise when I applied the brakes. The app does nothing except locate store which I can do in Google. View your vehicle manufacturer's recommended maintenance schedule and get expert services from Firestone Complete Auto Care. Store For more information on what cookies we use and how to manage these cookies please visit our, Get Up To $70 Back By Mail On A Firestone Visa Prepaid Card, Experience Our Top-Performing Winter Tires, California Transparency in Supply Chains Act of 2010. Instead of Googling "emergency dental surgeon near me" and attempting desperately locate someone who comes unrecommended, call our 24/7 dental practitioner hotline. #28738 A tire rotation consists of removing the tires from their current locations and rotating them to another location on the vehicle. Certied Firestone Run-Flat Retailers can also be located by calling toll-free: 1-877-BFS-4RFT. Conventional tires do not have run-at capability and the handling characteristics of the vehicle with these tires may be different. We bring Auto Service direct to you with our mobile service vans. WILL THE COSTCO TIRE CENTER INSTALL ANY SIZE TIRE? Enjoy. Like the name says, were Firestone Complete Auto Care. Regular preventative maintenance can help extend your vehicle's lifespan and save you from costly repairs and potential roadside breakdowns by keeping parts and systems running smoothly. This guarantee excludes wholesale, clearances, closeouts, catalogs and rebate prices. Can I cancel my tire order? car batteries, engine tune-ups, alignment, and much more. About Sharecare Leadership Editorial policy Blog Press center Health equity Investor relations Careers Contact us Help Sitemap. A refund or the cost of a new rotor and half the labor cost. # Reflects promotional pricing. Lets get started. Note that the standard manufacturer's warranty should be enough to cover your tires. I just got a note from the bank that is charge of my charge-- they are ripping me off, also. I called Firestone to bring my car in and they said they couldn't see me until the following week. At 3:26, they called me back to inform me that the vehicle was finished. 7980 S Broadway Desired outcome: If after a reasonable number of attempts, the defect has not been fixed, the buyer may return this product for a replacement or a refund subject, in either case, to deduction of a reasonable charge for usage. Repay me $789.54 for the damage they caused to my van. . CO 80122-2708 You can rely on our highly-trained technicians to provide quality auto repair, maintenance, oil changes, brake services, alignment, batteries, tune-ups, and so much more. I will not go back to that store as I cannot have them breaking my car further. Never dealing with Firestone and their careless workers again. As I got into my vehicle on Sunday, April 16th.. This is only a job for a qualied tire service professional. Can I exchange my tire order? Paid and and not fixed 908.00 now refuse to fix and no refund car not working, Charged $199.00 for work that was completed by the dealership, not by Firestone, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. By continuing to browse our website, you agree to use these cookies. And thats the way weve been doing things for the last 95 yearshelping our neighbors get back on the road with confidence since 1926. Firestone Agricultural Tires. - Jeff C., Facebook. Firestone Agricultural Tires. Available on iPhone and Android. If the sidewall indicates a distance limitation, do not exceed that number. If you are unsure of your vehicle's fitment requirements, please contact a local Costco Tire Center sales associate. An oral emergency can occur at any time leaving you with the demand for an oral surgeon. Firestone Direct Cancellation and Modification Policy Modifications and Cancellations. Firestone Off-The-Road Tires. Learn More * You will receive recurring text messages from Bridgestone. Customer service should always be top priority. Do not replace or mix RFT with conventional tires, unless on an emergency/temporary basis. A refund or the cost of a new rotor and half the labor cost. Jump to a Section Pricing TIRE OFFERS & EVENTS Stores & Inventory Tire Registration Warranties Product Maintenance Information Run-Flat Tires Check back soon! I had a complete vehicle inspection with oil change on 01/28/23. Firestone Transforce AT Tire Review. A real solution. Reasons may include, without limitation; the Technician does not have access or permission to work on your vehicle at the location you provided; the location is not fit for performing automotive services (e.g., hill or uneven surface); or the information you provided with respect to your vehicle is inaccurate or incomplete. Message and data rates may apply. For more information on what cookies we use and how to manage these cookies please visit our, your vehicle's maintenance schedule matters, visit your local Firestone Complete Auto Care, California Transparency in Supply Chains Act of 2010. Whether your vehicle is brand new or pushing 200,000 miles on the odometer, bring it into a Firestone Complete Auto Care near you to make sure its getting the preventative maintenance it needs at the right time. NOTICE: A buyer of this product in California has the right to have this product serviced or repaired during the warranty period. Find your local Tire Center here. $939.98 for 2 Tires. We'll help you take care of what's under the hood, but also what keeps you on the road: your tires. Please call store to confirm availability and pricing. Download the free app today. Want your work to make a difference? I think is very fair. Download the free app today. What is Costco's tire replacement location policy? Our experts could help you save thousands with preventative maintenance. He said that the technician was fast and sometimes he does it quickly. Unfortunately, some stores do not recognize appointments made via the app. If you see damage or an unusual condition, have your tire inspected by a qualied tire service professional. Consult a phone directory (often listed in the Yellow Pages under Tire Dealers) or this website for the location nearest you. Routine maintenance schedule services involve simple tune-ups like filter and fluid replacements, tire rotations, and general parts inspections that come at various mileage intervals. Please check with your authorized Firestone Retailer for pricing near you. For an immediate refund, stop by the Costco Wholesale Tire Center when the tires arrive. Head to the nearest Firestone Complete Auto Care Researchers and scholars not affiliated with the University are welcome to use many Firestone collections under certain conditions, although non-affiliated researchers may be subject to a fee for access or borrowing privileges. 303.515.7308, $40 on a set of 4 Firestone All Season Tires + $30 when you use your Firestone Card. When replacing your tires, consult your vehicle owners manual and tire information placard for recommendations, if any, concerning the use of speed rated tires. But no more games. How are Costco.com tire orders delivered and installed? For a qualified tire service professional, please contact your nearest authorized Firestone Retailer by visiting our. 2) Contact Firestone Oil Change: Call Firestone Oil Change at (800) 752-0380 to speak to a real person, explain your needs and situation to see if there are any alternative options . For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. We've designed the tire search on Costco.com to only display results that match up with your vehicle. I scheduled an appointment March 22nd for my vehicle breaks to be replaced for March 26th at 10:00 am via online. Now I'm possibly rubbing my new brake shoes against the drum, making acceleration more of a strain, and possibly lowering my gas mileage at the same time. Lifetime balance is only warrantied so long as originally balanced tire remains on wheel. Went to pick up and they changed my back tires to new tires and rotated the smaller ones to the rear. This is based on major tire manufacturers' fitment guidelines, which specifically caution against installing replacement tires on the front axle, due to safety reasons. By continuing to browse our website, you agree to use these cookies. You may modify your Job at any time, subject to the following. Firestone Complete Auto Care Stores. you should always be close to vehicle maintenance and car repair you can trust. Seek tire service as soon as possible to minimize tire damage. Firestone Consumer Tires. This time extension does not affect the protections or remedies the buyer has under other laws. He said that would not be something he could give me. Check back soon! Sign up to receive offers and promotions in your inbox! There may be instances where, after a Technician has arrived at your location, the Technician finds that he/she is not able to successfully complete the Job. Don't ignore the warning signs of bad motor mounts! You can download a full warranty booklet from our Tire Warranties section located. With 1,700 Firestone Complete Auto Care This complaint was posted by a verified customer. Shop for tires online or in-store and turn to your local Firestone Complete Auto Care to help ensure your ride stays safe and smooth, no matter the season. Then, consider your ride renewed, completely. Click below to find job opportunities at your nearest Firestone Complete Auto Care. Explore our services below and call (704) 612-5834 to schedule your next safety inspection or repair at 8148 Providence Rd today. However, we cannot guarantee that a canceled Job will be selected by another Technician and rescheduled or that the Job Request will be completed. Shop our full line-up of Firestone, Bridgestone and Primewell tires or check out our special offers. If you modify a requested Job 24 hours prior to a scheduled start time for a Job, you will not incur a change fee. We know cars and trucks from bumper to bumper, but we also know drivers. Contact Us, and we'll submit the refund request for you. Plus, our Triple Promise Guarantee means that your car will be Fixed Right, Priced Right, and Done Right On Time. The all-new app from Firestone Complete Auto Care helps you stay on top of vehicle maintenance, track service appointments, request roadside assistance, even get special offers and deals. We'll take it from there. For example, a tire with a code ending in 329 was produced in the 32nd week of a year ending with a nine (9). Thanks for listening. Littleton, The one tool every driver needs. Then they said that it was out of gas. We'll take it from there. A credit and an apology. If in doubt, do not exceed the 50-mile (80 km) limitation. When alerted, follow the instructions in your vehicle owners manual. Never perform tire service procedures without proper training, tools, and equipment. By continuing to browse our website, you agree to use these cookies. Manage Maintenance With My Firestone App Now, you can take our crew with you! well strive to provide unparalleled auto services. Before I even left the lot I let them know. If you'd like the refund processed by Costco.com, you'll receive your credit back to your original method of payment within three to four business days. Firestone Complete Auto Care Locations Nearby, Find Firestone Complete Auto Care Locations by City, Find Firestone Complete Auto Care Locations by Zip Code, California Transparency in Supply Chains Act of 2010, * You will receive recurring text messages from Bridgestone. Whether you rely on Charging for parts and labor not installed. to engine repair, The all-new app from Firestone Complete Auto Care helps you stay on top of vehicle maintenance, track service appointments, request roadside assistance, even get special offers and deals.. If needed, additional charge may apply for resetting the Tire Pressure Monitoring System (TPMS). Repay me $789.54 for the damage they caused to my van. Online scheduling: Those ready to purchase tires from Firestone and/or have their vehicle. This location replaced my tire finally after the 3rd visit to this location, but not before causing damage to the rim. Store We help take care of all your car's parts and pieces, Costco will not install golf cart or ATV tires, Costco will not install UTV tires that will be used in street applications, Costco will install any loose trailer tire with the exact same size and load index tire that is currently on the wheel, Costco will only install trailer tires on a trailer if the owner of the trailer has the documentation stating the wheel torque specification from the trailer manufacturer, Costco will only install Costco-purchased tires, Golf, Trailer and ATV tires must be shipped directly to your home and do not include installation fees, Costco will only install trailer tires on a trailer if the owner of the trailer has documentation stating the wheel torque specification from the trailer manufacturer. In the meantime, try our FAQs or contact the Bridgestone Service Center by calling toll-free: 1(816) 492-2038. Desired outcome: Not all tires have a speed rating requirement. This will surely increase the credibility of your complaint. I even asked for the old one. If you find a better price within 30 days of purchase, well refund you 200% of the price difference. To arrange an appointment, . For Alaska and Hawaii orders, the estimated delivery timeframe will be approximately 10-20 business days from the time of your order. I had a scheduled oil change at the Pleasant Hill IA location(store 304016)on my 2010 Dodge Ram 2500 Laramie on March 15, 2023. Stay informed with this guide. There's an issue with your submission. But now they take a $40.00 late fee out of every pym'nt, even though it is sent by the date in time for my due date. Message and data rates may apply. If any service is needed, we'll perform a complete brake fluid exchange. Whether you need all-season truck tires or high-performance car tires, If a conventional tire is used on an emergency/temporary basis, verify that its size, load capacity, ination pressure, and speed rating specications meet the requirements of the vehicle. Schedule an appointment or stop by your local Firestone Complete Auto Care today. This site uses cookies to enhance your user experience. Each Firestone Retailer solely and independently determines the price at which it advertises and sells Firestone products. Replaing both drums with the holes over the drum brake adjustors. Will the Costco Tire Center install any size tire? I was charged 442.36 at the time of my visit and 149.00 the following On April 12, 2023 I brought my car to 7426 Cantrell Rd. I complained and they did not understand the issue. No tire, regardless of its design or quality, is indestructible. Search text is invalid. If you have any questions or concerns regarding the service you received or our nationwide limited warranty, please contact the Manager of the store you visited. For more information on what cookies we use and how to manage these cookies please visit ourPrivacy Policy. When you're part of the Firestone Complete Auto Care Crew, it can! I took my vehicle in on Friday, April 14th to get a regular check up on my vehicle to make sure it's ok to drive out of town. Auto Care & Tires. You can save time in the store by pre-booking your maintenance service appointment online today. If you'd like the refund processed by Costco.com, Contact Us and you'll receive thecredit back to your original method of paymentwithin three to four business days. Is this your company? All cars and trucks are racing against time; some are just doing better than others. If your tires were produced prior to 2000, the last three (3) digits of the serial code identify the week and year of production. I paid the price and when I went to pick the car it was not fixed. You're better off just calling the store. After I picked up my SUV . #28738 Routine maintenance services are often done on a 30-60-90 interval, meaning you should perform essential preventative maintenance about every 30,000 miles. My car sat all afternoon & night Friday, & all day Saturday. That means we'll only recommend services and repairs we believe are a good match for your needs. work hard to keep your vehicle performing its best. You can save time in the store by pre-booking your maintenance service appointment online today. Invoice number 155891 for my 2022 Honda Civic Sport Touring. Submit a complaint and get your issue resolved. but also your tires and wheels. If you have any questions, or need to make a modification or cancellation request for an appointment on the day of a scheduled installation, please contact our Customer Service Team at(800) 242-0504orsupport@firestonedirect.com. Firestone Commercial Truck Tires. These guarantees do not in any way alter the provisions of the "LIMITED NATIONWIDE SERVICE WARRANTY" with regard to the warranty on service or auto parts. ( See attached call log from my cell phone) That was only 47 minutes later and the job was complete. I purchased a battery from Firestone (1430 Greenville Ave, Dallas tx 75206) on 2/19/22 with a 3 year warranty. Start by selecting a topic from the menu. So much for "complete" auto care. In the meantime, try our FAQs or contact the Bridgestone Service Center by calling toll-free: 1(816) 492-2038 . The Priced Right promise gives you complete confidence that Firestone Complete Auto Care will match any current, locally advertised price on tires. Warranty excludes all electronic components of part(s). Use our Store Locator to look up your tire dealer's contact information. If you return or cancel your tire order and you need a different set of tires, youre welcome to place another order on Costco.com. Simply visit Costcotireappointments.com and follow these steps: If you ever need help scheduling an appointment, feel free to get in touch with the Tire Center at your local Costco. The Costco Tire Center offers several installation and maintenance services to get our members on the road, including rotation, balance, nitrogen inflation, nitrogen conversion, and flat repair. We'll adjust your vehicle's wheel alignment according to OEM spec, as well as check your tire air pressure level. This review was chosen algorithmically as the most valued customer feedback. As I was traveling thru Houston my battery light came on so I went to the nearest Firestone store #353236, They check the car they told me it was ok to continue on that I will make it to San Antonio and have car checked there. It allows you set appointments all of which get canceled because apparently it doesn't show real time open appointments. Norma - Apologies for the problems with the app. The all-new app from Firestone Complete Auto Care helps you stay on top of vehicle maintenance, track service appointments, request roadside assistance and even get special offers and deals. As part of that commitment, our Tire Centers will only install tires that are suggested by the manufacturer for your make and model of car. You can also ask for a car battery test during your regularly scheduled oil change, another key service that's important to keeping your engine healthy and happy. Little Rock Arkansas to get a front wheel alignment after looking over my car Philip call me back and stated that I would need two new tires on the front so I went ahead and purchased the tires. Take the guesswork out of tire shopping with our Tire Decision Guide for a perfect match no matter your driving preferences. Salaries can vary widely depending on the region, the department and many other important factors such as the employee's level of education, certifications and additional skills. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. 1) Keep checking for availability: You should check Firestone Oil Change appointment booking system regularly for cancellations or newly available time slots. Update to this claim: We're your local car care center, tire store, and automotive shop combined into one.
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