If the machine never had any power, make sure the switch on the circuit breaker on the back of the machine is in the ON position. Login to make a RENTAL, or view your account. Make sure that the pump is installed in the correct direction. Does the area where you have been cleaning feel wet to the touch? These cookies track visitors across websites and collect information to provide customized ads. 3. Your carpet should feel damp and you should see water returning into the upper white tank. There is likely a problem in the machine,and you will need to return the machine to the store and exchange it for a different machine to use. Rug Doctor carpet cleaning machines have been manufactured, tested, and inspected in accordance with Rug Doctors high standards of quality. The Mighty Pro and the X3 models have one pump , while the Wide Track (WT) model has two identical pumps running in parallel. Rug Doctor is not liable for any consequential or incidental damages of any nature involving the purchase/use of your Machine. If you use the Motorized Hand Brush, leave the machine running for up to 15 seconds after you have finished using it to ensure that the dirty water from the brush is collected in the tank. Sometimes, people face problems through rug doctor portable spot cleaners. Remove the grey rubber hose connector located at the back of the machine. Need advice on cleaner? Check to see if the dirty water has accumulated to the point where the tank is full. In no event shall Rug Doctors liability exceed the purchase price of the Machine. It could be that the red button is broken. If there is no suction coming from either the grey hose or the front of the machine, return the machine to the store you hired it from. On the back of the machine, disconnect the grey hose, and put your hand over the end of the hose to ensure you feel strong suction when the machine is turned on. If possible, replace both pumps. The manufacturer recommends adding 1/2 cup of Rug Doctor Carpet Cleaner to the water for the dirtiest carpets, or 1/4 cup of Carpet Cleaner if your rugs are only lightly soiled. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Instruction Manual Troubleshooting Using My Machine Warranty Information User Manual For more information about how to properly use this Rug Doctor machine, download the User Guide by clicking the link below. If you feel strong suction, reconnect the vacuum hose and go over the area you were trying to clean that is wet. If you are using the proper Rug Doctor solutions, make sure the water and solution mixture is in the lower red tank, not the upper white tank. This Warranty gives you specific legal rights. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". You may also have other rights that vary from state to state. Rug Doctor will, for the original purchaser, repair or replace including labor, any part that is defective in material or workmanship for your Machine within the Warranty period listed above. Exclusions and limitations apply. But you can also find the solution in this article. The nice thing is that the wide, 12-inch head allows for fewer passes than narrower carpet cleaners. Press down on the double brass rings, hold them down, and insert the end of the solution hose into the center of the brass connector. Your source for Rug Doctor Repair service. Rug Doctor Spot And Stain Scrubber Multi-Purpose Formula; Deep Cleaning Foam Removes Tough Stains; Ideal For Quick Cleanup Of Spots & Spills; Fabric-Safe Scrub Brush, Non Toxic, CRI Certified by Rug Doctor $11.03 Out of Stock Rug Doctor Spot + Pretreat Dual Action Cleaner Spray by Rug Doctor $11.83 Out of Stock Rug Doctor is not liable for any consequential or incidental damages of any nature involving the purchase/use of your Machine. Sign up for Rug Doctor updates and receive: If you are sending a comment about your Rug Doctor cleaning experience, we may wish to use it for our testimonials section or in any printed materials. You should feel strong suction. The machine will have to be looked at by a vacuum repair facility. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. If it is, remove everything from it. You should feel strong suction. During the Warranty period, but after the initial thirty (30) days, you will be responsible to pay any freight charges for shipment to the Warranty center for repairs. Your Rug Doctor Pro-Deep Carpet Cleaner is ready to use right out of the box. For single-pump models (Mighty Pro, X3), if the Rug Doctor does not spray at all, the pump requires replacement. Jerri Estep - The fusible link should connect to the Rug Doctor's black wire. Though some stains are almost impossible to remove completely, pretreating helps to improve even the dirtiest carpet. Finally, place the cleaning head of either hand tool into a bucket of clean water. Firmly pull back the Main Handle to release the handle into the cleaning position. Replace the outer cap on the tank and reinsert it into the unit. Before you put it back in, put your hand over the hole where the filter came out and turn on your vacuum. Next, attach the solution line. Also make sure there is plenty of water in the lower red tank, then try the machine again. With the Rug Doctor Deep Carpet Cleaner, you can keep your floors looking their best even in high-traffic areas. *Offer ends 5/4/23, while supplies last. Check to see that the dome filter is properly attached. Make sure there is cleaning solution and water in the lower blue tank. If your clean water tank is leaking, you can follow the guidelines which are given below: After cleaning the carpet, you wont need to use any carpet stain protection products. The hand tool also comes with a caddy that you can clip onto the back of the Rug Doctors handleno screwdriver needed. Rug Doctor Pro Troubleshooting If you are having any problems using your Rug Doctor Pro please refer to our Troubleshooting guide below. The pump wires should connect to a black wire and a white wire. Next, are you holding down the red spray button on the handle continuously? If dirty water stops entering the upper white tank, the lower tank is empty. There may be a diode attached in-line on the red wire. Follow the directions on the back of the Rug Doctor cleaning solution and fill the Easy Measure Solution Pour Cap with the recommended ounces of solution. Turn the switch to Carpet, then press down on the red button and pull back slowly and steadily. The Rug Doctor claims to provide 75 percent more suction compared to other upright deep carpet cleaners, which means it sucks up more water. Among the stains that can be removed with Oxy Power Stain Remover are: beer, blood, butter/margarine/chocolate, clay/cough syrup/curry/curry sauce, crayon/dirt/grass, food coloring/grease/oil, fruit juice/berries/grape juice/ketchup/gravy, ink/jelly/jam/ketchup/lipstick/makeup/motor grease/oil/paint/water. If problems persist, contact Rug Doctor customer support at 1-800-RUG-DOCTOR. Cut the zip ties holding the bundle of wires together. You may be able to disconnect the spray button wires through the black cutout. All of the Warranty terms as expressed above shall apply in all respects, for the original United States purchaser of a Rug Doctor carpet cleaning Machine, who purchases/uses the Machine commercially (not in household use), except the Warranty period for the defects in material or workmanship as well as housing parts for commercial use Machine shall be one (1) year. Commercial use is excluded under this Warranty however the ONE YEAR LIMITED COMMERCIAL WARRANTY applies, as shown below. The manufacturer recommends no more than two passes over a very soiled spot to avoid soaking the carpet. Put the empty white tank back on the machine and reseal the clear dome by pulling the black wire handle up over the top of the dome. Pull the white tank out and set it aside. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. To Clean Both Carpet and Upholstery, Which Detergent Should You Use? You may also have other rights that vary from state to state. Check to see that the machine is configured for hand tool operation. Clean upholstery with your Rug Doctor Mighty Pro X3. A hose might have come loose from the inside of the machine,and it will need to be returned to the store and exchanged for a different machine. Make sure the reset switch is in the ON position. Part #12158 Part numbers and Alternate Part numbers Ensure the machine is set to hand tool use. *Offer ends 5/4/23, while supplies last. You may also have other rights that vary from state to state. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. The handle adjusts to various angles to make pulling the machine comfortable, but the process still seemed awkward. Stop and refill the reservoir with hot water and cleaning solution, and dump the dirty water down the drain or toilet. Use of the Machine for rental voids the Warranty and is not permitted under Federal Law (see UNAUTHORIZED USE statement below). Guest Blog with @Allwhitehouse, on Christmas Preparation is Coming! This cookie is set by GDPR Cookie Consent plugin. Fill a clean bucket with two gallons of hot water and mix in a quarter to half a cup of cleaning solution, depending on how dirty your carpet is. ALL OTHER WARRANTIES WHETHER ORAL OR WRITTEN ARE EXPRESSLY DISCLAIMED. Read full answer 11/16/2021 11:59:11 PM Rug Doctor will need the following information in order to assist you: your name, address and telephone number, product model and serial number, proof of purchase showing date and place of purchase. You must hold down the red button whilst walking backwards to activate the spray. Rug Doctor Mighty Pro water pump replacement Reviewed in the United States on April 16, 2022 Verified Purchase So the pump works just as well as a OEM part. Insert the hose into the connector and press down on the hose until it snaps closed. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. Login to make a PURCHASE or view your purchase history. The Rug Doctor Deep Carpet Cleaner digs deep to remove dirt, but features like its small water tank and awkward "Super Boost Spray" could be improved. We have the doctor deep carpet cleaner model with single pump. During the Warranty period, but after the initial thirty (30) days, you will be responsible to pay any freight charges for shipment to the Warranty center for repairs. Check out our reviews of the best dish scrubbers to clean all sorts of surfaces. Commercial use is excluded under this Warranty however the ONE YEAR LIMITED COMMERCIAL WARRANTY applies, as shown below. Use coupon code SPOT23 at checkout and get $30 off your purchase of Pet Portable Spot Cleaner*. Check fuse box then check to see if the reset button has popped up, if it has, turn the vacuum switch to the off position before pressing the reset button. Run hot water through the filter in your sink for about 20 seconds. These cookies will be stored in your browser only with your consent. View On Amazon View On Home Depot In This Article Setup Design Performance Stain Removal Additional Features Storage and Cleaning Price Competition Final Verdict Specs Excludes bundles. Electronic Solenoid for Dry Steam Control, Stainless Steel 1900w Boiler, 3 Gallon Water Capacity, Multipurpose, Chemical Free, 50 . These cookies ensure basic functionalities and security features of the website, anonymously. Turn the machine . You can register your Rug Doctor Machine at www.rugdoctor.com. This seems like a significant oversight. If problems persist, contact Rug Doctor customer support at 1-800-RUG-DOCTOR. With the white tank empty and the clear dome sealed on top, turn on just the vacuum (not activating the brush) and let run for 30 seconds to 1 minute to allow the moisture in the motor to blow out. Download Ben Lavadia - ALL OTHER WARRANTIES WHETHER ORAL OR WRITTEN ARE EXPRESSLY DISCLAIMED. The grey and black vacuum hose should be in place. After carrying out these simple checks, the Rug Doctor machine should work as normal. Rug Doctor carpet cleaning machines have been manufactured, tested, and inspected in accordance with Rug Doctors high standards of quality. This will loosen the front metal blade. This will take significant force. Find a repair shop near you. The replacement pump must be installed in the same direction as the original. Your statements may be edited for length and clarity. Rug doctor portable spot cleaner makes life easier compared to the old days. THE IMPLIED WARRANTIES OF MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE, WHICH MAY ARISE BY OPERATION OF LAW, ARE LIMITED TO FIVE (5) YEARS FROM THE PROVEN DATE OF PURCHASE UNLESS APPLICABLE STATE LAW PROVIDES OTHERWISE. When it comes time to put away your Rug Doctor, there are some good and bad features. Ensure that your homes circuit breakers and fuse box are in working order. You can change the cleaning mode by using the white rocker switch found on top of the machine. Guest Blog with @Allwhitehouse, Christmas Preparation is Coming! If the machine was working before, verify the water is in the lower red tank and the removable white tank is empty. If power has not been restored after several attempts, press the reset button. Then insert plug into a properly grounded outlet, and youre ready to begin. Removing any blockages or debris requires vigorous shaking. HOW DO I GET SERVICE UNDER THIS WARRANTY? If it comes loose, youll need to secure the hose. Remove the gray rubber hose connector that is located at the back of the machine and set it aside. If problems persist, find a repair shop near you. If your rug doctors portable spot cleaner is not working or not spraying, this article is for you. This Warranty does not provide for a refund of the purchase price. For single-pump models (Mighty Pro, X3), if the Rug Doctor does not spray at all, the pump requires replacement. Another feature we found awkward is that you can only use the Rug Doctor in a backward motion. Stains from food, ink, dirt and unidentified substances respond well to Spot & Stain Remover. The cookies is used to store the user consent for the cookies in the category "Necessary". Overall, this machine does a good job at its main purpose, but its lack of intuitive, easy-to-use features makes us balk a little at the price tag. It could mean that the vacuum motor has moisture inside it. homequeries.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Thanks ! Rug Doctor will pay the freight charges to return your Machine to you. A 1-liter bottle of cleaning solution will clean approximately 2 rooms (38 sq.m), A 2-liter bottle of cleaning solution will clean approximately 4 rooms (75 sq.m), A 4-liter bottle of cleaning solution will clean approximately 8 rooms (150 sq.m). Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusion may not apply to you. Thanks for this. However, keep in mind that these stains were really rubbed in and not spot-treated at all. There might be a clog in the lower vacuum track, and the machine will have to be looked at by a vacuum repair facility. Analytical cookies are used to understand how visitors interact with the website. Upholstery Tool Not Spraying. I looked at the hose in the water tank and the screen at the end if the hose was slimy and clogged. Pull up on the solution hose and see if it comes out of the brass connector. When you are finished cleaning, open windows or run a fan to speed the drying time. Youll see dirty water coming up through the see-through dome. Press down on the double brass rings and hold them down. Next, attach the solution line. We recommend you keep the original carton and packing materials. Be sure the machine switch is turned to Carpet, then press down on the red button for 15 to 30 seconds. If you are using the proper Rug Doctor solutions, make sure the water and solution mixture is in the lower red tank, not the upper white tank. Download The Pro-Deep Carpet Cleaner is made from sturdy, high impact materials and features one click, easy-lift clean and dirty water tanks, making filling and emptying easier. The only stains that remained steadfast were the mustard and permanent marker. The other issue is that the area around the brush head collects a lot of dirt and hair. Disconnect the black and gray vacuum hose on the back of the machine and connect the gray cuff of the upholstery tool. Your personal data will be used to support your experience throughout this website, to manage access to your account, and for other purposes described in our privacy policy. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Use a mallet to tap the hub cap in place. However, the pile was quite high, so thats only to be expected. Machines that use a hand tool with a red handle will not be required to remove the gray connector; instead, they will simply test the hand tool against their hand. Disconnect the black and gray vacuum hose and connect the gray cuff of the upholstery tool. Replace the insert and continue cleaning. Bissell Big Green Machine Professional Carpet Cleaner: In terms of size and deep cleaning ability, one of the most comparable products to the Rug Doctor is the Bissell Big Green Machine Professional Carpet Cleaner. Turns out it was an electrical problem. Beginning from the bristle end, carefully pull the bottom pan away from the body, to gain access to the pumps. Turn on the vacuum and check to see if any suction is coming from the gray hose by turning on the vacuum switch. If you are having trouble, pry under the cap to loosen it from the axle. We also use third-party cookies that help us analyze and understand how you use this website. She loves crafts and has a deep interest in design and DIY projects. When you are operating the handle-like trigger on the hand tool, make sure you are able to squeeze it about a of an inch or so. Plus, the port that lets water into the machine leaksnot a ton, but enough that it left a trail of water spots as we walked back to the machine. Place a towel behind the exhaust hole. Our website uses cookies, which help us to improve our site and enable us to deliver the best possible service and customer experience. Unscrew the Easy Measure Solution Pour Cap from the Clean Water Tank. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright . Watch the upper white tank and empty as needed to prevent from filling with foam. Offer ends 5/4/23, while supplies last. The Rug Doctor Wide Track (Machine) is backed by a five (5) year limited warranty (Warranty). Make sure the machine is plugged into a working outlet and that you hear a loud vacuum noise when the machine is turned on to upholstery. For best operating efficiency and cleaning use of Rug Doctor products is recommended. Rug Doctor spray button is not working, troubleshooting Watch on Check the braided hose that feeds the cleaning solution to the spray nozzle. Securely place the full Clean Water Tank back onto the machine. Limit 5 per customer. How to Avoid Over-Wetting Your Carpets When Cleaning, FlexClean Review Guest Blog @thefinchfamilylife, Cleaning with Twins! Use coupon code SPOT23 at checkout and get $30 off your purchase of Pet Portable Spot Cleaner*. This cookie is set by GDPR Cookie Consent plugin. Because its designed for homes with pets, the Bissell also does a better job picking up hair; it even comes with a special hand tool that you can use wet or dry to remove pet hair from your furniture. Unfortunately, Rug Doctor does not have a universally applicable solution. This Warranty does not provide for a refund of the purchase price. This cookie is set by GDPR Cookie Consent plugin. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. However, if youre looking for a versatile model with an array of useful features, this isnt your best option. This cookie is set by GDPR Cookie Consent plugin. If you are feeling strong suction, replace the filter inside the clear dome. Your personal data will be used to support your experience throughout this website, to manage access to your account, and for other purposes described in our privacy policy. If it sprays inconsistently, check the spray nozzles for clogs first. Put the empty white tank back on the machine and reseal the clear dome by pulling the black wire handle up over the top of the dome. Insert the end of the solution hose into the center of the brass connector. Check to see if the power cord is plugged in. If it is not, lift the Waste Water Tank and reposition it in its original position. A Rug Doctor carpet cleaner can't perform miracles, but it can make a significant difference in the appearance of even the dirtiest carpet. Reply. RugDoctor Water Pump Kit Alternative Views: $129.99 $179.99 Save $50.00 (27.78%) through 4/3/2023 Quantity: In Stock Free Shipping Over $35 Easy Returns Call (866) 972-8227 For Assistance Description Replacement Water Pump Kit for RugDoctor models WIDE TRACK, MIGHTY PRO, MIGHTY PRO X3. This hefty rug cleaner looks quite similar to the ones you can rent out from a home improvement store, and it claims to do as good a job as the pros when it comes to deep cleaning your carpets. Overall, we think the water tank could definitely be a little bigger, especially considering how much water this machine goes through. Place a towel behind the exhaust hole. Read on to see if it was able to remove tough stains as easily as it claims. Firstly, Double-check to see that you're pressing the spray trigger. Tightly screw the Easy Measure Solution Pour Cap onto the tank. These cookies track visitors across websites and collect information to provide customized ads. Re-connect the pump's wires to the Rug Doctor's black and white wires. Pull the other wheel with the attached axle out of the body. Roll the Rug Doctor to your starting point and adjust the handle for comfort. Does it full-on spray, or just leak? Rug Doctor will, for the original purchaser, repair or replace including labor, any part that is defective in material or workmanship for your Machine within the Warranty period listed above. Carefully note the pump direction indicated by the arrow on its label. Among the stains that can be removed with Spot & Stain Remover are beer, blood, butter/margarine, chocolate, clay, cocktails, cough syrup, dirt/grass, food coloring/oil, fruit juice, berries, gravy, ketchup, lipstick, make-up, motor grease/oil, permanent marker, red juice, salad dressing, shoe polish, soft drinks, soot, white wine. For best operating efficiency and cleaning use of Rug Doctor products is recommended. I wasnt 100% sure and I was positive I spotted two with just the back cover off. If there is suction coming from the grey hose, reconnect the hose. We recommend you keep the original carton and packing materials. Rug Doctor recommends using their products to pretreat stains. Finally, immerse the cleaning head of either hand tool in a bucket of fresh water to finish cleaning it. Before you put it back in, put your hand over the hole where the filter came out and turn on your vacuum. Make 2 slow dry passes (1 forward and 1 backward) to suck up the dirty solution (do not hold down the Soap & Scrub Solution Button for this step). Please consult your Users Manual to see the full terms of your Warranty. If there is no suction coming from either the gray hose or the front of the machine, it is necessary to return the machine to the store where it was originally rented. Pull the white tank out and set it aside. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Check the braided hose that feeds the cleaning solution to the spray nozzle. Rug Doctor Pro Deep Commercial Carpet Cleaning Machine, Large Red Commercial Grade Carpet Cleaner, CRI Platinum Rated, Includes 48 oz. If it is not, press the unit power button to the on selection. Is It Necessary To Use Carpet Stain Protection After You Have Cleaned Your Carpet? If you do not feel strong suction, there is likely a problem with the vacuum motor, and the machine will need to be returned to the store and exchanged for a different one. Free shipping on many items . Clean Water Tank holds 1.5 gallons of water. If youre experiencing problems with your Rug Doctor machine, please contact our Customer Support Team. To use the upholstery tool, we just had to put the water and suction tubes into their respective holes. Does the job, but a few features may leave you scratching your head. Tug on the hose to make sure it is properly connected. Watch the upper white tank and empty as needed to prevent from filling with foam. If the Clean Water Tank is full and the tank is removed from the unit, there may be a small amount of water dripping from the cap as the tube empties. As you come to the end of your cleaning strip, release the spray button two steps before the end. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. If you face a problem, dont worry. Firstly, Double-check to see that youre pressing the spray trigger. As it is an electronic item, sometimes you may face technical problems. Section 1114(I) and 15 U.S.C. We purchased the Rug Doctor Deep Carpet Cleaner so our reviewer could put it to the test on a variety of set-in stains. It does not store any personal data. Clean upholstery with your Rug Doctor Mighty Pro X3. Please explain the nature of the problem. Jun 10, 2020 (Not spraying): Rug Doctor Mighty Pro X3 Carpet Shampoo Floor Cleaner MP-C3. Find a repair shop near you. You will have to repair the pump if the rug doctor doesn't spray properly. Before you put it back in, put your hand over the hole where the filter came out and turn on your vacuum. We ended up filling up three times for a medium-size area rug. Thereafter, you may be directed to take the Machine to a local repair center or required to ship the Machine to a Rug Doctor Warranty center should additional repairs be required during the Warranty period. Does the area where you have been cleaning feel wet to the touch? Thereafter, you may be directed to take the Machine to a local repair center or required to ship the Machine to a Rug Doctor Warranty center should additional repairs be required during the Warranty period. Exclusions and limitations apply. Oxy Cleaning Solution 1,000. Run hot water through the filter in your sink for about 20 seconds. ozzie rolls calories,
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